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How to Choose a Partner Management Solution for Retail

Published By: Partnerize     Published Date: Feb 14, 2019
Looking to find a better partner or affiliate management solution for your retail business? Making the right choice can be a lot simpler if you know what questions to ask. Learn what to look for in a software tool, service options, platform features, technology flexibility, insights, payment systems, and more with this fast-reading eguide.
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Partnerize

SUSE Cloud Application Platform on Amazon EKS

Published By: AWS     Published Date: Oct 03, 2019
Christian Elsenhuber - AWS & Carsten Duch - SUSE Join our webinar and learn more about the SUSE Cloud Application Platform on Amazon Elastic Kubernetes Service (Amazon EKS). The webinar will show you how SUSE accelerates the use of applications in containers. With integrated automation and customization features, SUSE helps your DevOps teams deliver container applications, accelerate innovation, and improve the responsiveness of your IT.
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AWS

2014 Remote Support Trends: Rapid Expansion of Device Coverage and Workflow Options Continues

Published By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
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remote support, remote technology, customer support, productivity, remote technology
    
LogMeIn

2016 Digital Channel Threat Report

Published By: SAS     Published Date: Aug 03, 2016
Financial institutions (FIs) must support the channels and services that consumers demand in order to remain competitive with each other and with disruptive competitors. To that end, supporting account opening, delivering new transactional features, and facilitating payments through digital channels have become table stakes. Unfortunately, the speed and convenience that these capabilities afford is a benefit to consumers and fraudsters alike. To successfully prevent fraud while retaining the benefits of offering digital financial services, FIs must understand how fraudsters are exploiting these capabilities and fight fraud with customer experience in mind.
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finance, best practices, digital channels, demand, financial services, fraud, customer experience, business analytics, business management, business technology
    
SAS

2019 SD-WAN Growth Outlook

Published By: VMware SD-WAN by VeloCloud     Published Date: May 20, 2019
With over 40 vendors in the hot SD-WAN market, it can be difficult for customers to determine which one they should choose. In this report, Futuriom aggregates its extensive interviews with customers and service providers and details the top drivers for SD-WAN today, use cases and features, architectures and strategies, key differentiators, and then details the top vendors in the market and their respective strengths. Read the report
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VMware SD-WAN by VeloCloud

5 Challenges Fleet Management Systems Are Solving for Business and Operations Leaders

Published By: U.S. Cellular     Published Date: Jun 20, 2019
Take a look at the top five reasons business and operations professionals are implementing fleet management systems — and seeing results. This easy-to-read ebook shows you how fleet management works and which features can lead to increased profits, better customer service and other important benefits. Learn more about features you may not have known about, as well as the surprising numbers around what you stand to gain. You’ll see what more and more of your peers are discovering — that a fleet management solution may be the key to making your job easier, by helping you solve common fleet-related problems.
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U.S. Cellular

5 Unexpected Considerations for IT Executives When Selecting a Cloud-Based ITSM Solution

Published By: Samanage     Published Date: Apr 24, 2014
As you evaluate Service Desk and Asset Management solutions in the marketplace, you likely have a set of requirements for features and functionality. But have you considered other key factors that will set you up for success with a cloud-based ITSM solution that might not be so obvious? Not evaluating solutions based on these considerations can delay implementation, driving up costs and causing undue stress for the IT professional. Don’t let them stop you in your tracks; instead, consider these criteria when making your solution decision and to gain greater organizational acceptance.
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samanage, service desk, asset management, itsm, it service management, itsm, itsm solutions, itsm tools, itam tools, itam solutions, it ticket management system, it workflow, it help desk, cloud-based solutions, saas solutions, it service desk, asset management, it service portfolio, it service catalog, itil software
    
Samanage

A Deeper Dive into Windows 10 Management with VMware AirWatch

Published By: VMware AirWatch     Published Date: Jul 20, 2017
Take a deeper look into how AirWatch enables Windows management to evolve from a rigid PC-centric approach to one offering a flexible and over-the-air configuration model. This session will delve into the specific configuration, security and OS patch management technologies that AirWatch introduces, as well as leveraging AirWatch alongside conventional Windows management tools that are in use today. • Leverage product provisioning and native configuration management features for policy management from the cloud • Integrate with the new Windows Update as a Service to flexibly manage OS updates and patches on or off the domain • Ensure endpoint security and data protection via advanced security features in the management platform and Windows 10
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VMware AirWatch

A Guide to Assessing the Network Benefits and Requirements of Cloud VoIP

Published By: RingCentral     Published Date: May 22, 2014
The Cloud; software as service across the Internet, is experiencing mass proliferation for everything from banking to CRM. Communications are part of this migration and offer a compelling solution over the retro, hardware-based systems known as PBX. This paper illustrates comparative anatomies of the old and new models. Major benefits of cloud communications are detailed, including the elimination of costs, removal of complexity for managing the system, alleviating IT resources, and the benefits of one system with a host of features. A deep-dive of the technology supporting the solution is included.
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ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes, voip, enterprise applications, data center
    
RingCentral

A Mobile UX Refresh to Reach Customers Worldwide

Published By: Infosys     Published Date: May 30, 2018
The digital world has made it possible for enterprises to reach, and deliver services to customers near and far through mobile applications. However, regular and rapid rollout of features and new versions across geographies and different operating systems call for flawless applications and mobile app testing capabilities. A chemical giant wanted to deliver agriculture data and services to their farmer clients across geographies through their mobile applications. See how Infosys helped and the five key takeaways from the project.
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Infosys

A Mobile UX Refresh to Reach Customers Worldwide

Published By: Infosys     Published Date: Jun 12, 2018
The digital world has made it possible for enterprises to reach, and deliver services to customers near and far through mobile applications. However, regular and rapid rollout of features and new versions across geographies and different operating systems call for flawless applications and mobile app testing capabilities. A chemical giant wanted to deliver agriculture data and services to their farmer clients across geographies through their mobile applications. See how Infosys helped and the five key takeaways from the project.
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mobile, digital, customer, applications
    
Infosys

A New Path for Enterprise File Sharing with Intralinks VIA

Published By: Intralinks     Published Date: Jun 18, 2013
Intralinks a New York based company, has announced the general availability of its new Intralinks VIA service, and unveiled new brand containers for existing core services in extra-corporate document-based collaboration. Intralinks VIA, in development for nearly two years, is initially positioned to serve "the rest" of the employee population inside customers, which already use Intralinks. Download this white paper to learn more about the role of Intralinks in the broader business collaboration market, with more robust security, controls, and other necessary features for enterprise use.
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enterprise, file sharing, collaboration, technology, market, security, new news, networking, knowledge management, business technology
    
Intralinks

A Windows Vista FAQ

Published By: Dell     Published Date: Oct 20, 2008
Corporate customers are deploying Windows Vista now, and Dell Services wants to help you understand the features of the new OS and how to plan your Windows Vista deployment.
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dell, windows vista faq, efficient application testing, windows vista deployment, vista application portfolio, vista migration planning, platforms, windows
    
Dell

Analyst White Paper: Prepare Contact Centers for the Future With SIP

Published By: Genesys     Published Date: Oct 16, 2013
The existing upgrade paths from legacy PBX and ACD suppliers make it difficult for contact center executives to contemplate the future of customer service on their own terms. If your ACD-based contact center has become a road block for adding capacity or adding channels such as social media and mobile, you might want to think about making the switch to a SIP-based contact center solution. SIP delivers two important advantages over legacy switching: 1. SIP is based on open standards, so you can choose hardware and software that is best suited for your environment. 2. SIP’s capability extends beyond voice to new media types such as mobile, social media and video. SIP-based contact centers provide a roadmap to sophisticated features without the complexity and expense of traditional proprietary ACDs. Learn more about how to build the next-generation customer service platform.
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contact center, customer service, social media, mobile, sip, technology solution, technology, enterprise applications, business technology
    
Genesys

Attributes of SAN Storage Required for Business Critical Workloads

Published By: NetApp     Published Date: Dec 15, 2014
Organizations expect their IT departments to deliver a SAN storage infrastructure that can support faster rollout of applications and services, continuous and fast access to data in key applications, and efficient scale to address corporate data growth without comparable growth in IT expenses. This IDC white paper reviews the key SAN storage features required to meet such challenges and the NetApp SAN storage portfolio offerings that best address your needs.
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san storage, business workloads, access to data, data growth, it expenses, storage, data center
    
NetApp

Azure Serverless Computing Cookbook

Published By: Microsoft     Published Date: Jul 20, 2018
Microsoft provides a solution to easily run small segments of code in the cloud with Azure Functions. Azure Functions provides solutions for processing data, integrating systems, and building simple APIs and microservices. The book starts with intermediate-level recipes on serverless computing along with some use cases on the benefits and key features of Azure Functions. Then, we'll deep dive into the core aspects of Azure Functions, such as the services it provides, how you can develop and write Azure Functions, and how to monitor and troubleshoot them. Moving on, you'll get practical recipes on integrating DevOps with Azure Functions, and providing continuous deployment with Visual Studio Team Services. The book also provides hands-on steps and tutorials based on real-world serverless use cases to guide you through configuring and setting up your serverless environments with ease. Finally, you'll see how to manage Azure Functions, providing enterprise-level security and compliance to
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Microsoft

Building a Smart Storage Cloud with IBM SmartCloud Storage Access Analyst Paper by Taneja Group

Published By: IBM     Published Date: Apr 17, 2013
This January 2013 analyst paper features the advantages of IBM SmartCloud Storage Access and its value to customers who want to implement a private cloud solution. The answer to these organizations is IBM SmartCloud Storage Access (SSA), which lets organizations turn on-premise storage systems including SONAS and/or Storwize V7000 Unified Storage into powerful private clouds. The cloud-based storage services created by SmartCloud Storage Access combines the scale-out and unified features of the underlying storage systems into highly flexible and manageable cloud-based storage.
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smart, storage, cloud, ibm, analyst, organizations, sonas, services
    
IBM

Building the Business Case for Cloud: Real Ways Private Cloud can Benefit Your Organization

Published By: Dell     Published Date: May 04, 2015
Read this paper to further learn how: - Leveraging cloud technology can help drive costs while enabling service-oriented IT. - Private and hybrid cloud approached improve application delivery. - Cloud implementations increase agility and help organizations adjust to meet customer and worker expectations. - Dell Cloud features Intel® technology.
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Dell

CASE STUDY | Tokio Marine Life Insurance Singapore

Published By: Rackspace     Published Date: May 28, 2019
Tokio Marine Life Insurance Singapore (TMLS), an established general and life insurance firm, and subsidiary of the first insurance company in Japan, Tokio Marine Holdings, envisioned an e-services portal to improve user experience by providing a single platform for all customer interactions. For its infrastructure and environment development, the insurer engaged the professional managed security and managed public cloud services of Rackspace, to help with the optimization of its Azure cloud platform, as well as to ensure that the migration is compliant to Singapore’s strict regulations on public cloud use by financial services institutions. The new portal that went live recently had Rackspace instrumentally involved in its building, running, managing and optimizing for the Azure cloud, including a best-practice infrastructure design with the latest resiliency and security features. Building on the success of this year-long project, a future collaboration to tap Rackspace’s PCI DSS
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Rackspace

Case Study: Reliance Life Insurance Corporation Gaining market leadership with self-service

Published By: IBM     Published Date: May 20, 2013
Reliance Life Insurance launched a comprehensive self-service portal solution that has enabled it to expand rapidly and cost effectively in India’s burgeoning life insurance market, and gain market insights into the kinds of offerings Indian consumers are looking for. By optimizing its product portfolio, Reliance was able to double its market share and become one of the most competitive companies. Getting the right products and features to market 50 percent faster enabled Reliance to emerge as an innovator in India’s life insurance industry.
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reliance life insurance, gaining, market, leadership, self-service, portal, solution, ibm, competitive
    
IBM

Choosing the Right Phones for MSFT Office 365 Cloud PBX Services

Published By: Polycom     Published Date: Sep 07, 2016
"What are the benefits of moving your phone services to Office 365? How does the Skype for Business phone experience online differ from a traditional on-prem PBX phone experience? What are the important features to consider when selecting phones for your Office 365 cloud deployment? Join Polycom voice experts Randy Wintle and Peter Huboi as they cover these topics and more in one of our most accessed on-demand webinars."
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business optimization, business strategy, network management, business applications, best practices, business process management, productivity
    
Polycom

Choosing the Right Phones for MSFT Office 365 Cloud PBX Services [webcast]

Published By: Polycom     Published Date: Jun 08, 2016
"What are the benefits of moving your phone services to Office 365? How does the Skype for Business phone experience online differ from a traditional on-prem PBX phone experience? What are the important features to consider when selecting phones for your Office 365 cloud deployment? Join Polycom voice experts Randy Wintle and Peter Huboi as they cover these topics and more in one of our most accessed on-demand webinars."
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cloud management, cloud services, cloud management, best practices, network management, cloud computing
    
Polycom

Chrome Browser Security Infographic

Published By: Google Chrome Enterprise     Published Date: May 07, 2018
Browsers combined with cloud-based services have effectively replaced desktop software, with an average of 1,053 cloud services in user per enterprise. This guide identifies key security features for IT administrators to consider when selecting a browser.
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Google Chrome Enterprise

comms provider VoIP Platform - Technical Specification Sheet

Published By: Taridium     Published Date: May 22, 2007
Take advantage of this free information by Taridium and see how comms platform allows service providers to offer instant retail VoIP service and host virtual PBX’s with all of today’s most advanced features.
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voice over ip, voip, ipbx, ippbx, ip pbx, ip telephony, pbx, phone, ip networks, taridium, enterprise software
    
Taridium

Concur Audit: Closing The Gaps In Compliance

Published By: Concur ENT     Published Date: Nov 07, 2017
Concur’s Audit services provide a thorough, objective, third-party review without office politics or a strain on internal resources. Businesses have saved time and money by redirecting those resources into other valuable activities, while turning audits around efficiently and accurately. Visit concur.co.uk/expense-audit or call Features outlined in this report may differ between Standard 01628 645100 to learn more.
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auditing, configuration, reporting, data, email reminders, communication, concur
    
Concur ENT
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