systems engagement

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2011 Business Outcomes Study Report

Published By: SHL     Published Date: Dec 13, 2011
47 business outcome studies were conducted for clients across multiple industries for the 2011 Business Outcomes Studies Report. It demonstrates the value of online talent measurement solutions against metrics specific to the goals of each organization.
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bos, business outcomes study, business outcomes, outcomes study, business study, business objectives, people intelligence, outcomes report, employment testing, assessment simulations, ats, applicant tracking systems, talent development, business challenges, talent management, assessment program, assessment solutions, assessments, talent measurement, turnover
    
SHL

5 Tech Trends Driving Family Practice Success

Published By: CareCloud     Published Date: Oct 25, 2013
In this white paper, you'll learn: • What technologies have the greatest impact on profitability • What technologies most improve productivity • Why many practices are replacing outdated systems with modern solutions • The most important tool for patient engagement, and more.
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carecloud, cloud-based technologies, patient portals, family physicians, family care, shifting to the cloud, reducing costs, gain convenience, integrated practice management, ehr systems, medical field, administrative activities, enhance patient care, primary care, affordable care act, secure online
    
CareCloud

5 Tech Trends Driving Pediatric Practice Success

Published By: CareCloud     Published Date: Jan 08, 2014
See which technologies can help pediatricians run more efficient and profitable practices. In this free whitepaper, you’ll discover: •What technologies have the greatest impact on revenue •What technologies most improve productivity •Why so many practices are replacing outdated systems with modern solutions •The most important tool for patient engagement, and more. Download this whitepaper to learn more!
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tech trends, pediatrics, patient portals, mobile solutions, practice management, ehr system, patient care
    
CareCloud

5 Tech Trends Driving Success for Internal Medicine Practices

Published By: CareCloud     Published Date: Jan 08, 2014
In this free whitepaper, you’ll learn: •What technologies have the greatest impact on profitability •What technologies most improve productivity •Why many practices are replacing outdated systems with modern solutions •The most important tool for patient engagement, and more. Download this whitepaper to learn more!
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internal medicine, patient portals, medicine practices, workflow, document management, information management
    
CareCloud

A Buyer's Guide to Finding the Right Solution

Published By: Groove     Published Date: May 16, 2018
From equipping them with accurate data to efficiency-driving tools to impactful training, you want to find the best systems to help your reps soar. As the market floods with technology (and a lot of lofty claims), it may be tough to know what you actually need and where to start your research process to help — not hinder — your team. You’ve probably heard a lot of buzz about sales engagement platforms, and there are quite a few to choose from. But what is it? What does it do? In sales, time is money. If you find that your team’s time is tied up in manual or administrative tasks, consider looking into a sales engagement platform. The right sales engagement platform will power outreach quality and quantity, ultimately helping your team crush their goals and boost the bottom line. In this guide, we’ll help you think through what features you should look for and what questions to ask as you begin to compare your options.
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Groove

Aligning Your Company Around a Culture of Channel Partner Success

Published By: Allbound     Published Date: Jan 13, 2016
In this ebook, you’ll learn how businesses are using technology and the cloud to transform their channel ecosystems into a model of collaboration and empowerment, injecting purpose and engagement into partner relationships, and building a channel-wide culture of customer success for both manufacturers and their resellers.
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channel marketing, sales acceleration, customer success, collaboration, content
    
Allbound

Assessing the Business Value of SDN Datacenter Security Solutions

Published By: Cisco     Published Date: Dec 21, 2016
CTOs, CIOs, and application architects need access to datacenter facilities capable of handling the broad range of content serving, Big Data/analytics, and archiving functions associated with the systems of engagement and insight that they depend upon to better service customers and enhance business outcomes. They need to enhance their existing datacenters, they need to accelerate the building of new datacenters in new geographies, and they need to take greater advantage of advanced, sophisticated datacenters designed, built, and operated by service providers. IDC terms this business and datacenter transformation the shift to the 3rd Platform.
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Cisco

Beyond the EHR: Cultivating Patient Engagement and Loyalty through CRM

Published By: Evariant     Published Date: Nov 08, 2018
Many healthcare executives initially looked to their HER/EMR systems and patient portals to engage patients. But these technologies are not the complete solution. This eBook explores what your enterprise tech stack needs to look like to properly find, guide and keep patients for life through meaningful engagement.
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patient engagement, patient loyalty, patient retention, healthcare crm, electronic medical records
    
Evariant

Bluemix Mobile Quality Assurance: Continuous Quality for Mobile Apps - Reduce Your Time-to-Feedback

Published By: IBM     Published Date: Nov 12, 2014
Modern mobile applications connect systems-of-engagement (mobile apps) with systems-of-record (traditional IT) to deliver new and innovative business value. But the lifecycle for development of mobile apps is also new and different. Emerging trends in mobile development call for faster delivery of incremental features, coupled with feedback from the users of the app "in the wild". This loop of continuous delivery and continuous feedback is how the best mobile apps keep their users engaged and also produce the most compelling apps in the market. Join us for this webcast to learn about how IBM offers a solution that enables our clients to use continuous quality as an effective means of mobile application development. Featured Speaker: Leigh Williamson - IBM Distinguished Engineer You don't have to wait to get started...Start your free trial on Bluemix today! Or build something else in the Bluemix sandbox today!
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mobile quality, mobile solutions, mobile apps, mobile development, it management, knowledge management, enterprise applications, business technology
    
IBM

Capitalizing on Mobile Moments for Smarter Commerce

Published By: IBM     Published Date: May 07, 2013
"Building game-changing mobile apps—from vision to execution The proliferation of mobile devices, from smartphones to tablets, is empowering customers all over the world. Now, they expect to engage with enterprises and brands on their terms. In order to get closer to customers and boost productivity, many companies are now investing in apps, with varying results. Read the paper to see why it pays to have an innovative, sound mobile app strategy in place—before looking to build compelling systems of engagement."
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mobile, capitalizing, smarter commerce, customers, productivity, innovative
    
IBM

CRM Evolved

Published By: Pega     Published Date: Sep 11, 2015
Download this white paper to learn how Pegasystems offers the right technology and a clear, compelling customer leadership vision and engagement strategy.
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Pega

Customer Engagement in a Mobile World

Published By: Message Systems     Published Date: Apr 29, 2013
The CRM has been a spectacularly successful technology application, especially in providing large organizations with a detailed.
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message systems, customer engagement, mobile, crm, crm, crm implementations, crm-based customer insight, cloud computing, sms, mms, social messaging, smartphones
    
Message Systems

Customer-Focused Organizations Must Take A Strategic Approach To “Identity Relationship Management

Published By: ForgeRock     Published Date: Mar 10, 2015
In the modern age, customers are in control of when, where, and how they consume information. In this environment, customer-focused companies strive to make their content available to an ever-growing number of connected users and devices on a much larger scale than ever before, and to gather as much data and insight from these interactions as possible. To achieve this securely, companies need identity and access management (IAM) platforms that are adaptable, scalable, responsive, and high velocity— not typical characteristics of employee-facing IAM, but all too typical of other systems of engagement. This species of solution is worthy of a unique name: identity relationship management (IRM).
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iam, irm, forrester, forgerock, platforms, relationship management, software development
    
ForgeRock

Deloitte 2016 Trends to Foster an All-In Work Environment

Published By: SAP     Published Date: Nov 17, 2016
Culture has become one of the most important business topics of 2016. CEOs and HR leaders now recognize that culture drives people's behavior, innovation, and customer service: 82 percent of survey respondents believe that "culture is a potential competitive advantage." Knowing that leadership behavior and reward systems directly impact organizational performance, customer service, employee engagement, and retention, leading companies are using data and behavioral information to manage and influence their culture.
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sap, human resources, employee, deloitte, culture
    
SAP

Digital Businesses Demand Agile Integration

Published By: OpenText     Published Date: Jun 28, 2019
Integration Technologies Should Reduce The Burden of Data Integration and Management Digital transformation has multiplied the number of packaged applications and the interfaces that support them. It also requires a greater agility from businesses to follow growing customer demands for value, innovation, and new and improved digital interactions. This means that interfaces must constantly evolve to support the continuous integration and continuous delivery (CI/CD) of systems of engagement. These applications are under pressure from customer experience, employee experience, and the required operational excellence of automation systems.
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OpenText

Digital Evolution: Oi case study

Published By: Pegasystems     Published Date: May 02, 2016
The successful launch of an online portal has given telecommunications company Oi the confidence to pursue an ambitious digital transformation initiative
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pegasystems, digital transformation, digitisation, customer service, customer engagement, online portal, mobile computing, smart phones, customer interaction service, collaborative commerce, corporate portals, customer experience management, service management
    
Pegasystems

Digital Marketing Maturity Evaluation Guide

Published By: Telerik     Published Date: May 31, 2016
Digital Business Transformation (DBT) is a focus of organizations ranging from small, non-profit associations to multi-billion dollar healthcare systems. The primary areas of DBT include moving from brick and mortar to online transactions, automation over human interactions and gaining immediate insight into activities to drive instant and constant improvement. At the forefront of DBT is Digital Marketing. Marketing’s primary job of gaining mindshare and communicating the right messages along each customer’s individual journey— from prospect to repeat buyer and brand advocate— lends itself to the digital medium. Marketing’s mission of continuous customer engagement depends on the ability to change strategies and tactics as needed.
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telerik, marketing, digital marketing, technology platform
    
Telerik

Empowering the Digital User: A New Paradigm for Directly Connecting People Within the Enterprise

Published By: Equinix     Published Date: Oct 20, 2015
Enterprises must prepare for the emerging digital user. Future interactions among people, whether enterprise employees, partners or customers, will be primarily digital and heavily influenced by mobile devices, social media, analytics and the cloud. User interactions with systems of record, such as databases and files, will largely give way to interactions with systems of engagement, such as social media.
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enterprise, digital user, user interaction, systems of engagement, analytics and the cloud, mobile devices, social media, enterprise applications
    
Equinix

Ensure Project Confidence

Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
The ‘80s Called… … And they don’t want their enterprise Project and Portfolio Management (PPM) tools back. If your Project Management Office (PMO) is still relying on the same or similar processes and systems used when neon and mullets were trending, it will never keep pace with today’s market demands or shifts in technology. Six-month deployment schedules and command and control models of yesteryear are actively being replaced with continuous delivery methods and practices like agile and lean—all in the interest of driving greater customer engagement.
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CA Technologies EMEA

Experience of work in Australia and New Zealand: technology’s role in productivity and engagement

Published By: Citrix     Published Date: Oct 09, 2019
An alarming 2019 study suggested that workplaces in the region have exhausted staff morale with negative impacts on productivity. In this report, top technology leaders in Australia address some of the "employee experience" challenges they the face and how they aim to tailor systems around ways of working to drive better engagement and productivity. The EIU's own survey results show that while leadership and management still set the tone for workers in the region, they value flexible-working policies and technology available to employees more than global peers.
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Citrix

Fierce Markets: Using Technology to Ease Change Management in Healthcare Organizations

Published By: Oracle HCM Cloud     Published Date: May 25, 2017
"Consolidation in the healthcare industry has reached such a pace that the number of health systems in the United States is on track for a 50% reduction over the next decade, making change management a high priority. In the healthcare world, where employee engagement can directly affect the quality of patient care, it’s important for organizations to have a solid change management stategy that allows for a smooth transition, communicates expected benefits and gets employees on board with change. Learn more."
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Oracle HCM Cloud

From idea to production in minutes: IBM DevOps for Bluemix short-circuits development headaches

Published By: IBM     Published Date: Nov 19, 2014
IBM DevOps for Bluemix provides an integrated set of DevOps services in the IBM Bluemix PaaS, for individuals and teams building mobile and cloud applications (‘systems of engagement’) that enable teams to shrink the application delivery cycle time, and consistently deliver software with speed, quality and accuracy. This session provides an overview of IBM DevOps services on Bluemix, focusing on quickly getting started with new projects and collaborative development with agile tracking and planning.
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ibm, bluemix, devops, collaborative development, productivity, networking, software development, it management, business technology
    
IBM

From Ripples to Waves: How the Evolution of Consumer Demands Changed Cloud Communications

Published By: Mitel     Published Date: Apr 25, 2018
This is a time of rapid and dramatic progress in the cloud communications landscape. New technological innovations help companies incorporate location-independent systems, allowing workers to collaborate and communicate wherever they may be. And all signs indicate this is only the beginning, with the industry poised for unprecedented growth. In fact, as enterprise software moves to the cloud, the traditional unified communications space is having its own dramatic shift. The consumer experiences from Snapchat to Instagram to Facebook among other consumer technologies—are changing the expectations for communications. New models for collaboration and engagement, supported by big data and the cloud, provide a whole new world of opportunities.
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evolution, consumer, demands, cloud, communications
    
Mitel

Got CRM, Why You Need Marketing Automation, Too

Published By: Act-On     Published Date: Apr 20, 2015
CRM systems transform sales through organization; marketing automation completes the picture by generating leads and managing lead engagement.
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act-on, marketing, automation, crm, lead generation, lead engagement
    
Act-On

Great Mobile Experiences Are Built On Systems Of Engagement

Published By: Salesforce.com     Published Date: Apr 16, 2013
By 2014, smartphones and tablets will put power in the pockets of a billion global consumers, including your employees and partners and customers. However, mobile is not simply another device for IT to support with a shrunken website or a screen-scraped application. Rather, mobile is the visible manifestation of a much broader shift to systems of engagement that marry physical context and digital intelligence to deliver service directly into a person's hands. This shift will add value and take cost out of every business service, workflow process, and business application. But mobile engagement will also require wholesale changes to your app design, service delivery, IT skills, technology assets, and even your business model. This report lays out a vision for mobile engagement and introduces the strategic elements developed further in The CIO's Mobile Engagement playbook.
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mobile, smartphones, tablets, engagement, experience, applications, mobile computing, mobile data systems, smart phones, wireless application software, wireless communications, wireless hardware, wireless infrastructure, wireless messaging, wireless phones
    
Salesforce.com
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