user adoption

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2014 Remote Support Trends: Rapid Expansion of Device Coverage and Workflow Options Continues

Published By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
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remote support, remote technology, customer support, productivity, remote technology
    
LogMeIn

5 reasons more companies choose WebEx meetings

Published By: Cisco EMEA     Published Date: May 15, 2018
Your employees, customers, and partners need the ability to connect and collaborate, at any time, from any location—across time zones or simply across the conference table. And those workplaces are expanding faster than ever, powered by mobile and cloud usage that makes virtual meetings essential. With scalable and secure voice, video, and content sharing, real-time collaboration can happen anywhere. Staying connected can lead to improved productivity and faster decision-making, as well as better customer service. But only if the technology offers a seamless experience and is intuitive enough to drive user adoption. While the need for better meetings is universal, not all conferencing tools are the same. Choosing the wrong tool could actually decrease productivity by wasting valuable meeting time troubleshooting the technology, or by providing a negative experience that will deter users from embracing it. This is especially true in situations where poor meeting quality could impact
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Cisco EMEA

7 Steps for Maximizing e-Procurement User Adoption and Cost Savings Within Your Organization

Published By: Coupa Software     Published Date: Sep 19, 2012
Your new e-procurement solution is only as productive as the people using it. Download this white paper now and find out what it takes to get employees on board so you can meet your ROI goals fast.
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e-procurement, purchasing decision, cost savings, procurement processes, business process management, eprocurement
    
Coupa Software

AIIM Industry Watch: Connecting and Optimizing SharePoint

Published By: K2     Published Date: Jan 07, 2016
User adoption has always been something of an issue. Despite having ready access to SharePoint, many users cling to their file-shares, or more recently, adopt other ways of collaborating and sharing documents via web-based services. A third of the organizations surveyed feel that their SharePoint project has struggled to meet their original expectations, and a further 26% feel progress has stalled. Is this because of poor training and governance, restricted functionality of SharePoint, or simply the inevitable result of being the first ECM system to move beyond the safer boundaries of compliance-based aoperations? As we will see in this report, it is likely to be a combination of all of these.
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aiim, microsoft sharepoint, user adoption, enterprise content management, networking, security, it management, wireless
    
K2

Best Practices in Siebel CRM Performance Management

Published By: Knoa     Published Date: Jul 17, 2007
What is often overlooked is that application performance is just one of three key drivers of return on investment (ROI) from your Siebel application. An efficient infrastructure is critical. It's important to optimize the Siebel application for your own unique business environment, user needs and usage patterns. But, it's all for naught if you do not build and sustain adoption and efficient and effective use of the Siebel application by your end users.
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epm, performance management, experience management, knoa, siebel, crm, customer relationship, end user
    
Knoa

Consolidate your Secure Remote Access Delivery Infrastructure with One URL

Published By: Citrix Systems     Published Date: Jul 28, 2015
This white paper explores the evolution of secure remote access requirements, focusing in particular on the impact of user mobility and growing adoption to bring your own device (BYOD) practices.
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Citrix Systems

CRM Adoption in Sales

Published By: Oracle     Published Date: Dec 13, 2011
Watch this video to gain a rapid overview of some of the most critical actions you can take in your organization to increase CRM user adoption.
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crm, adoption, sales, actions, user adoption, sales, software, best practices
    
Oracle

Developing .NET Applications Using Business Rules Management Tools

Published By: FICO     Published Date: Aug 27, 2012
While some business rules management vendors are abandoning their .NET users, FICO continues to see increased adoption of rules technology among the .NET community.
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fico, .net, business rules, web services, business technology
    
FICO

DNS For Hybrid Cloud Success

Published By: Dyn     Published Date: Nov 03, 2016
We all know that hybrid cloud adoption is exploding, with 80% of enterprises having at least some infrastructure in the cloud. This growth includes increased use of the internet to deliver applications, sites and services to employees, partners and customers. These companies need an internet performance management (IPM) strategy to ensure those services reach users effectively, starting with DNS. Join Trip Kucera and Dyn VP, Gary Sloper, as they discuss the impact of cloud and internet infrastructure across the cloud adoption lifecycle. Key focus points include: • Optimizing round trip times and latency, from time to first byte, to internet routing • Understanding and comparing cloud service providers • Protecting your service from route hijacks, DDoS attacks and mitigating vulnerabilities. Watch this short Video Webinar and learn how focusing on the DNS layer can help you plan, migrate and optimize your way to cloud success!
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dyn, dns, hybrid, hybrid cloud, ipm, networking, enterprise applications, business technology
    
Dyn

Doyle Research: SD-WAN Becomes the Network

Published By: VMware SD-WAN by VeloCloud     Published Date: Feb 19, 2019
The network of yesterday is not the network that can take businesses into the future. As mission critical enterprise applications move to the cloud, wide area network (WAN) must adapt to become agile, flexible, and scale rapidly. Leading IT trends such as Internet of Things (IoT), Software as a Service (SaaS), cloud storage, enterprise mobility, emerging transport alternatives, and globalization increase the importance of how network assets are leveraged and how the network is conceptualized. The advantages of public and private data centers and cloud-based applications are significantly diminished if the network is slow, inflexible, and unpredictable. Erratic network performance with high latency, jitter and packet loss can significantly impact user adoption, satisfaction, and overall corporate productivity. As connectivity options continue to emerge, end users are no longer tethered to the office or to the localized applications and services that were trademarks of a primary or branc
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sd-wan, saas, cloud storage
    
VMware SD-WAN by VeloCloud

Drive network performance and flexibility with Cisco SD-WAN on AWS

Published By: AWS     Published Date: Nov 07, 2018
To best support global users and customers, enterprises require seamlessly connectivity between branch office locations, applications, and workloads hosted in the cloud. Many WAN solutions are ill-equipped for this task because they are generally rigid, complex to configure, and expensive to maintain. IoT adoption, a dramatic increase of the number of network devices, and the sophistication of security threats further compounds this challenge. Geographically-distributed devices need secure cloud connectivity, limiting the ability of existing WAN solutions to fulfill the need of distributed organizations. Cisco SD-WAN on Amazon Web Services (AWS) is an overlay WAN architecture that is designed to address modern enterprise cloud applications and workloads, heterogeneous WAN connectivity, distributed global workforces, and other business needs that traditional WAN solutions cannot meet. Learn more by downloading this solution brief. Join our webinar to learn -How to migrate a data ce
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AWS

eBook - Simplify to Accelerate User Acceptance Testing

Published By: Panaya     Published Date: May 17, 2017
Avoid the top counterproductive UAT practices and gain user adoption. Read the eBook to simplify UAT and execute testing cycles faster and safer.
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acceptance testing, uat testing, user acceptance testing, uat environment
    
Panaya

From Password Reset to Authentication Management

Published By: Hitachi ID     Published Date: Jun 09, 2011
Over the years, password management software has evolved from a simple self-service web application to reset forgotten passwords to a complex platform for managing multiple authentication factors and encryption keys.
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password reset, authentication management, proliferation of passwords, locked-out users, mobile users and cached passwords, full disk encryption, user enrollment and adoption, privileged accounts and passwords
    
Hitachi ID

G2 Crowd

Published By: Looker EMEA     Published Date: Sep 27, 2017
Deploy Business Intelligence in Days, Not Months. Fastest Implementation Time -Up and running in 24 days compared to 78 on average (300% faster). ? Ease of Use - Top to bottom, Looker is easier ? User Adoption - More data lovers switch to Looker Deploying a new BI platform doesn’t have to be a long, painful process anymore. See how 21 leading BI vendors compare in terms of overall user satisfaction for implementation -Download the Report >>
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business resources, enterprise headcounts, individual roles, organizational charts, corporate initiatives, management principles, department optimization
    
Looker EMEA

Gartner Magic Quadrant For Unified Communications

Published By: Cisco     Published Date: Sep 25, 2014
The midsize and large enterprise UC markets are now considered by Gartner to be in the early mainstream adoption phase, and the best practices for deployment and end-user adoption are maturing. However, most enterprises currently operate with non-unified-communications solutions.
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quadrant, unified, communications, solutions, operate, enterprises, practices, markets
    
Cisco

Growing the value of video conferencing by fostering a culture of adoption

Published By: Polycom     Published Date: Dec 18, 2014
Polycom and Quocirca surveyed over 800 business video conferencing users around the world on the state of video adoption. The global findings revealed that there distinct advantages beyond travel savings, including improved team work and productivity. This report explores why some organizations have embraced and benefited from the use of video communications and why some have not. It outlines the positive visual cultural aspects that drive adoption, as well as the challenges that seem to hold some organizations back.
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business, video, advantages, travel, productivity, benefits, adoption, challenges
    
Polycom

How to Ensure That Your Employees Will Want to Use CRM

Published By: Pivotal CRM     Published Date: Dec 21, 2007
In this paper, learn how with the right CRM solution, information workers can increase productivity, improve customer service, and boost collaboration, while the business simplifies complex processes, increases sales, and reduces costs.
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information worker, crm, microsoft, office, customer relationship management, user adoption, information management, data management
    
Pivotal CRM

How to Maximize your ROI in SharePoint

Published By: Longi Engineering     Published Date: Feb 15, 2018
SharePoint is a technology that most organizations have access to these days, yet it is one that is open not utilized fully. This is in part due to organizations not being fully aware of the breadth of SharePoint’s capabilities. Most SharePoint power users/administrators are aware they can leverage SharePoint as a document repository and to share data seamlessly with a group of colleagues, however, they often are not aware of how to leverage some of SharePoint’s key foundational components effectively. As someone who implements SharePoint, one of the biggest complaints we hear from organizations is users aren’t using it, adoption is low. Without user adoption no technology implementation project can be successful. It is difficult to pinpoint one reason that causes adoption to be low, however, taking steps to effectively build your SharePoint site with a solid foundation along with an end goal of high user adoption is a great way to start.
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software development, it consulting services, net software solutions, microsoft sharepoint
    
Longi Engineering

How to Succeed with Marketing Automation: A Change Management Lesson Plan

Published By: Marketo     Published Date: Jul 30, 2013
Implementing a marketing automation solution is just the beginning to achieving marketing greatness. You need to make sure your people, process, and technology are aligned to get the fastest speed-to-results. But you can't map bad processes to new technology, you need complete user adoption in order to be successful, and you need to proactively grow your solution as marketing continues to evolve.
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marketing automation, marketo, lead nurturing
    
Marketo

How to Succeed with Marketing Automation: A Change Management Lesson Plan

Published By: Marketo     Published Date: Jan 08, 2014
Implementing a marketing automation solution is just the beginning to achieving marketing greatness. You need to make sure your people, process, and technology are aligned to get the fastest speed-to-results. But you can't map bad processes to new technology, you need complete user adoption in order to be successful, and you need to proactively grow your solution as marketing continues to evolve.
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marketing automation, marketo, lead nurturing
    
Marketo

IDC Case Study on Flybe: Flying High on the Use of Red Hat Enterprise Linux

Published By: Red Hat     Published Date: Sep 25, 2014
When a company sells services to a consumer audience primarily through a Web user interface (UI), that Web UI had better be online and available, all the time, especially if you are an airline. Such is the real-world scenario that faces Chris Skretowski, Linux Specialist at Devon, United Kingdom-based Flybe, Europe's largest regional airline. Despite being a relatively small IT function, it powers a regional airline with over 1,700 employees and 55 aircraft, and the company has big ambitions, driven top down by a new CEO who believes that technology adoption and use can make a real difference in the company's bottom line. Having a board that is supportive of IT as a strategic business driver means there is lots of open air ahead for Skretowski, who is responsible for all the Linux infrastructure that front ends the company's missioncritical Web presence. Flybe was one of the 21 companies that were interviewed for quantitative results on their operations as part of an IDC ROI analys
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web user interface, it function, it infrastructure, roi analysis, it management, data management
    
Red Hat

Improve your Unified Communications ROI through increased User Adoption

Published By: Plantronics     Published Date: Sep 17, 2014
This paper provides advice, amassed through years of experience in UC rollouts, to help you to avoid the danger of under-adoption among your workforce.
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unified communications, uc platforms, uc adoption, plantronics, bluetooth, mobile workers, smart phones, wifi
    
Plantronics

Join.Me Guidebook by LogMeIn

Published By: LogMeIn     Published Date: Jan 15, 2014
Nucleus found that the ease of use for end users and administrators led to increased adoption, improved business productivity, and IT efficiencies. Also, join.me’s low pricing relative to functionality resulted in significant cost savings.
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logmein, join.me, conferencing, collaboration, support presentations, online collaboration, ease of use, increase adoption
    
LogMeIn

Leading with Workforce Management Technology

Published By: Workforce Software     Published Date: Nov 23, 2015
In order to see the most benefit, organizations must lead with workforce management and they must do so with an eye toward three key issues: Ease-of-use and user adoption Specialization versus standardization Business alignment This paper will explore all three of these areas, and how organizations are leveraging the deep capabilities of modern workforce management technology as the first step of their HCM transformation.
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workforce management technology, business alignment, workforce management software
    
Workforce Software

Lessons from Successful Mobile Initiatives

Published By: ServiceNow     Published Date: Nov 22, 2013
Whether you’ve embraced it or not, mobile is already part of your business. To remain relevant, IT must think like the business. IT must reinvent itself and become more of a technology advisor and less of a technology traffic cop. This paper sets out some of the key lessons learned by progressive organizations that have used mobile to get ahead.
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servicenow, enterprise it, mobile computing, mobile initiative, it managers, progressive enterprise, mobile users, bring your own device
    
ServiceNow
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