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The Forrester Wave: Customer Analytics Solutions, Q4 2012

Published By: IBM     Published Date: Nov 08, 2012
In this white paper, Forrester discusses the 70 criteria evaluation of customer analytics vendors and discuss 6 of the most significant software providers, one including IBM, and scored them. Read on to learn how each vendor fulfills each key point.
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forrester, ibm, customer analytics solution, data management, analytics production, analytics consumption, enterprise applications, analytical applications, business technology
    
IBM

The Forrester Wave: Customer Service Solutions For Enterprise Organizations, Q4 2015

Published By: Pega     Published Date: May 25, 2016
Customer service is the cornerstone of a great customer experience. However, in today’s digital consumer age, organizations no longer decide how customer-centric their companies are, the customers do. According to the “The Forrester Wave™: Customer Service Solutions For Enterprise, Q4 2015” report, customer service technology investments are one of the top five most focused on investments that companies made in 2015. Why? Because good customer service boosts long-term loyalty. This report identifies the 11 most significant customer service solutions with Pegasystems ranking as a leader. Download this Forrester Wave report and get detailed findings on how well each vendor fulfills Forrester’s criteria and where they stand in relation to other vendor solutions in order to help customer service professionals select the right partner for their customer service initiatives.
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best practices, customer service, forrester, wave report, technology, quality of service, productivity, service management
    
Pega

The Forrester Wave: Digital Experience Delivery Platforms

Published By: Adobe     Published Date: Aug 20, 2014
This report crtically evaluates digital experience providers and identifies the 13 most significant software vendors to research, analyse and score them.
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digital experience, adobe, evaluation of software vendors, choosing your software vendor, content delivery, content management, marketing cloud
    
Adobe

The Forrester Wave: Digital Experience Delivery Platforms, Q3 2014

Published By: Adobe     Published Date: Aug 14, 2014
Adobe received the highest score for current digital experience (DX) delivery offerings in The Forrester Wave™: Digital Experience Delivery Platforms, Q3 2014 report. And, we’re continuing to innovate. Since the evaluation, we’ve launched several new capabilities that include richer support for mobile apps, increased usability through visual workflows, and a master marketing profile. Read the report to see why Adobe was named a Strong Performer and to learn more about: -The DX challenges that companies face and how they’re addressing them -The array of tools and technologies available in digital experience delivery platforms -The journey to unified, cross-channel digital experiences “Strategically, Adobe differentiates with its vision of the connective tissue between its tools, and its aim for single customer profile.” – Forrester Research, Inc.
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digital experience, delivery platforms, mobile apps, software vendors
    
Adobe

The Forrester Wave: Digital Experience Platforms, Q3 2019

Published By: Google - SAP     Published Date: Nov 01, 2019
"SAP: Named a Leader in Forrester Wave for Digital Experience Platforms Experience Matters. A digital experience platform (dxP) can help you close the experience gap and deliver on customer expectations. Learn why SAP has been recognized as a leader. Get a complimentary copy of The Forrester Wave™: Digital Experience Platforms, Q3 2019 report today! The analysisevaluates 10 DXP vendors side-by-side and provides detailed assessments of the product portfolio and integrations that define a strong digital experience platform. According to the report: ""SAP has unified its experience portfolio to tie the front and back office together"". ""SAP is especially strong in B2C and B2B commerce, customer identity and access management, and API management versus its peers”. “The company’s strategy resonates, especially when it articulates its ‘X plus O’ vision, and continues to have a world-class partner network"". This valuable resource is your guide for creating connected digita
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Google - SAP

The Forrester Wave: Dynamic Case Management

Published By: Pega     Published Date: Feb 02, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack.
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Pega

The Forrester Wave: Dynamic Case Management

Published By: IBM     Published Date: Oct 18, 2016
IBM is a leader in the 21 criteria ranking by Forrester of 14 dynamic case management vendors . This report helps enterprises select the best providers to meet their needs through a detailed methodology. Contained in the report is information on what enables a vendor to excel as well as potential pitfalls. Learn about: - The criteria to rank vendors by Forrester - What vendors possess to enter the leader ranking Get the report to learn how IBM is a leader.
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ibm, forrester, forrester wave, dynamic case management, dcm, knowledge management, enterprise applications, data management, data center
    
IBM

The Forrester Wave: Dynamic Case Management, Q1 2016

Published By: Pega     Published Date: May 25, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack. Download this Forrester Wave report to see the full 21-criteria evaluation of the dynamic case management (DCM) market and gain insight into the 14 most significant software vendors in order to help enterprise architecture (EA) professi
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case management, forrester, dynamics, enterprise, best practices, business integration, business intelligence, enterprise software, software outsourcing
    
Pega

The Forrester Wave: Email Content Security

Published By: McAfee     Published Date: Apr 10, 2013
This report details Forrester's findings about how well each vendor fulfills the 47-criteria evaluation and where each vendor stands in relation to each other to help security and risk professionals select the right partner for their email content security solution.
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email content security, email encryption, forrester wave, on premises, saas, email security management, mcafee email gateway, security, business technology
    
McAfee

The Forrester Wave: Enterprise Data Warehouse

Published By: SnowFlake     Published Date: Jul 08, 2016
In the era of big data, enterprise data warehouse (EDW) technology continues to evolve as vendors focus on innovation and advanced features around in-memory, compression, security, and tighter integration with Hadoop, NoSQL, and cloud. Forrester identified the 10 most significant EDW software and services providers — Actian, Amazon Web Services (AWS), Hewlett Packard Enterprise (HPE), IBM, Microsoft, Oracle, Pivotal Software, SAP, Snowflake Computing, and Teradata — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help enterprise architect professionals select the right solution to support their data warehouse platform.
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forrester, enterprise, data, technology, best practices, innovation, security, business integration, business intelligence, business technology
    
SnowFlake

The Forrester Wave: Enterprise Open Systems Virtual Tape Libraries

Published By: SEPATON     Published Date: Mar 11, 2008
Forrester evaluates 12 virtual tape library (VTL) vendors across 58 criteria to determine a relative ranking that centers on strength of current offering as well as market strategy.  This report is a must-read for companies considering revising their data protection strategies to include VTL.
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vtl, virtual tape library, backup, recovery, storage, storage virtualization, sepaton, backup and recovery, data protection
    
SEPATON

The Forrester Wave: Enterprise Public Cloud Platforms, Q4 2014

Published By: OutSystems     Published Date: Oct 12, 2015
In The Forrester Wave™: Enterprise Public Cloud Platforms, Q4 2014, Forrester evaluates the 16 most significant Enterprise Public Cloud Platforms and details how each vendor fulfills the 19 evaluation criteria points.
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outsystems, forrester, enterprise, public cloud, platforms, saas, infrastructure, networking, wireless, business technology, research
    
OutSystems

The Forrester Wave: eProcurement Q2 2014

Published By: Coupa Software     Published Date: Nov 04, 2014
Forrester Research evaluated the 11 most significant eProcurement providers against over 60 different criteria. This report details their findings about how well each vendor fulfills the criteria and where they stand in relation to each other. Sourcing and vendor management professionals can use this report to select the right partner for their procure-to-pay (P2P) projects.
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eprocurement, sourcing and vendor management, procure-to-pay, vendor, procurement, p2p
    
Coupa Software

The Forrester Wave: Lead To Revenue Management Platform Vendors Q4 2016

Published By: Marketo     Published Date: Jan 18, 2017
Read this complimentary copy of The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, Q4 2016, and find out why Marketo was named a leader based on the strength of its current offering, vision, roadmap, and marketplace impact.
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marketo, forrester, forrester wave, lead to revenue, lead to revenue management platform
    
Marketo

The Forrester Wave: Online Testing Platforms

Published By: Adobe     Published Date: Nov 07, 2013
In Forrester’s 53-criteria evaluation of online testing platform vendors, we identified the seven most significant providers — Adobe, Autonomy, Maxymiser, Monetate, Optimizely, SiteSpect, and Webtrends — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria, and where these vendors stand in relation to each other, to help customer intelligence professionals select the right partner for their online testing needs.
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adobe, forrester wave, online testing platforms, vendor selection, optimize core competency, digital marketers, maturing vendor solutions, future of online testing, growing online testing requirements, online testing vendors, balance functionality, balance usability, customer intelligence, right partner, online testing needs, performance testing, content management system, spend management
    
Adobe

The Forrester Wave: Real-Time Interaction Management

Published By: Pega     Published Date: Jul 29, 2015
Customer insights professionals face the challenging task of delivering contextually relevant experiences across the customer life cycle. They need to work with their business technology counterparts to integrate enterprise marketing technologies that manage customer data, provide real-time analytics and insights, and automate cross-channel interactions. Here is where Real-Time Interaction Management (RTIM) is critical, according to The Forrester Wave™: Real-Time Interaction Management, Q3 2015 report, which identified the 11 most significant technology providers in this space across 35 criteria. Forrester defines RTIM as “Enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer life cycle via preferred customer touchpoints,” and identifies Pegasystems as one a leader in this very diversified pack. Download this Forrester Wave report to discover how well each vendor fulfills Forrester’s criteria an
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Pega

The Forrester Wave: SaaS HR Management Systems

Published By: Workday     Published Date: Sep 08, 2015
This report shows how each vendor fulfills the criteria and where they stand in relation to each other to help application development and delivery (AD&D) professionals and their HR business partners select the right SaaS vendor for their human resources management needs.
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hr business, saas, saas vendor, hr systems, saas hr systems, software compliance, human resources services, workforce management software, benefits management
    
Workday

The Forrester Wave: Web Application Firewalls, Q2 2018

Published By: Akamai Technologies     Published Date: Oct 02, 2018
Independent technology research firm Forrester evaluated web application firewall (WAF) vendors and published the results in The Forrester Wave™: Web Application Firewalls, Q2 2018. Akamai Technologies emerged as one of the leaders after a comprehensive evaluation on 33 criteria. The report states that security pros require a WAF that will automatically protect web applications, stay ahead of zero-day attacks and protect new application formats including APIs and serverless architectures. The report also reveals detailed findings for the 10 most significant WAF vendors. Akamai’s Kona Site Defender was the top scorer in the zero-day attacks criterion and one of the select vendors rated a Leader, the highest-ranking level in the report.
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Akamai Technologies

The Forrester Wave: Web Application Firewalls, Q2 2018

Published By: Akamai Technologies     Published Date: Oct 02, 2018
Independent technology research firm Forrester evaluated web application firewall (WAF) vendors and published the results in The Forrester Wave™: Web Application Firewalls, Q2 2018. Akamai Technologies emerged as one of the leaders after a comprehensive evaluation on 33 criteria. The report states that security pros require a WAF that will automatically protect web applications, stay ahead of zero-day attacks and protect new application formats including APIs and serverless architectures. The report also reveals detailed findings for the 10 most significant WAF vendors. Akamai’s Kona Site Defender was the top scorer in the zero-day attacks criterion and one of the select vendors rated a Leader, the highest-ranking level in the report.
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Akamai Technologies

The Forrester Wave: Web Application Firewalls, Q2 2018

Published By: Akamai Technologies     Published Date: Oct 02, 2018
Independent technology research firm Forrester evaluated web application firewall (WAF) vendors and published the results in The Forrester Wave™: Web Application Firewalls, Q2 2018. Akamai Technologies emerged as one of the leaders after a comprehensive evaluation on 33 criteria. The report states that security pros require a WAF that will automatically protect web applications, stay ahead of zero-day attacks and protect new application formats including APIs and serverless architectures. The report also reveals detailed findings for the 10 most significant WAF vendors. Akamai’s Kona Site Defender was the top scorer in the zero-day attacks criterion and one of the select vendors rated a Leader, the highest-ranking level in the report.
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Akamai Technologies

The Forrester Wave: Web Application Firewalls, Q2 2018

Published By: Akamai Technologies     Published Date: Oct 02, 2018
Independent technology research firm Forrester evaluated web application firewall (WAF) vendors and published the results in The Forrester Wave™: Web Application Firewalls, Q2 2018. Akamai Technologies emerged as one of the leaders after a comprehensive evaluation on 33 criteria. The report states that security pros require a WAF that will automatically protect web applications, stay ahead of zero-day attacks and protect new application formats including APIs and serverless architectures. The report also reveals detailed findings for the 10 most significant WAF vendors. Akamai’s Kona Site Defender was the top scorer in the zero-day attacks criterion and one of the select vendors rated a Leader, the highest-ranking level in the report.
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Akamai Technologies

The Forrester Wave: Web Application Firewalls, Q2 2018

Published By: Akamai Technologies     Published Date: Oct 02, 2018
Independent technology research firm Forrester evaluated web application firewall (WAF) vendors and published the results in The Forrester Wave™: Web Application Firewalls, Q2 2018. Akamai Technologies emerged as one of the leaders after a comprehensive evaluation on 33 criteria. The report states that security pros require a WAF that will automatically protect web applications, stay ahead of zero-day attacks and protect new application formats including APIs and serverless architectures. The report also reveals detailed findings for the 10 most significant WAF vendors. Akamai’s Kona Site Defender was the top scorer in the zero-day attacks criterion and one of the select vendors rated a Leader, the highest-ranking level in the report.
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Akamai Technologies

The Forrester Wave: Web Content Management For External Sites

Published By: SDL Web Content Management Solutions     Published Date: Jun 01, 2009
Forrester evaluated 11 leading Web content management (WCM) vendors across 190 external site content management and delivery criteria and found that European vendor SDL Tridion has established clear leadership in enabling organizations to manage and deliver persuasive content customer experiences.
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sdl tridion, a/b, crm, ecm, dam, wcm, web content management, multisite functionality, web service management, content management system, customer experience management, secure content management
    
SDL Web Content Management Solutions

The Forrester Wave™ : Gestion des Campagnes Cross-Canal, Troisième Trimestre 2014

Published By: Adobe     Published Date: Feb 03, 2015
This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help customer insights (CI) professionals select the right partner for their campaign management needs.
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cross channel campaign management, top vendors for cccm, adobe, marketing software
    
Adobe

The Forrester Wave™: Big Data Fabric, Q2 2018

Published By: Paxata     Published Date: Nov 14, 2018
Paxata is named a leader. Download the report to learn the 15 most significant big data fabric vendors - researched, analyzed, and scored against 26 criteria by Forrester.
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Paxata
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