voice technology

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10 VoIP Companies and Technologies to Watch in 2013

Published By: Wheelhouse     Published Date: Aug 13, 2013
The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. Buying VoIP means more than simply replacing your existing phone system with a functionally identical one running over an IP network. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems. Most important of these is that it allows the integration of voice calling with multiple other methods of communication. Both sellers and buyers of VoIP products that build their strategies around this reality will fare best.
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voip, technology, business management, voice over ip, business intelligence
    
Wheelhouse

3 Ways Real-Time Tracking Powers Digital Factories

Published By: Zebra     Published Date: Jul 10, 2014
Digital voices are everywhere in a digital factory. In this brief, we’ll elaborate on the technology tools digital factories use for three common functions: asset management, production planning and materials replenishment.
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zebra, digital factories, asset management, production planning, material replenishment, embedded sensors, software, wireless, cloud, enterprise applications, data management, data center
    
Zebra

5 Key Considerations when Choosing Technology for Use with Office 365 Cloud Voice

Published By: Polycom     Published Date: Sep 09, 2016
40% of Skype for Business customers are now using the platform for voice communication, and many of these customers are now considering complementing the deployment with or shifting to Microsoft’s cloud suite, Office 365. When migrating to Office 365 cloud voice, customers should evaluate whether their existing audio devices are compatible or whether new technology will be needed. If you’re thinking about making the switch to cloud voice, download the report for the 5 Key Considerations when Choosing Technology for Use with Office. 365.
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Polycom

5 Key Considerations when Choosing Technology for Use with Office 365 Cloud Voice

Published By: Polycom     Published Date: Oct 17, 2016
When migrating to Office 365 cloud voice, customers should evaluate whether their existing audio devices are compatible or whether new technology will be needed. If you’re thinking about making the switch to cloud voice, make sure to download this white paper.
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Polycom

5 Key Considerations when Choosing Technology for Use with Office 365 Cloud Voice

Published By: Polycom     Published Date: Aug 16, 2017
"40% of Skype for Business customers are now using the platform for voice communication, and many of these customers are now considering complementing the deployment with or shifting to Microsoft’s cloud suite, Office 365. When migrating to Office 365 cloud voice, customers should evaluate whether their existing audio devices are compatible or whether new technology will be needed. If you’re thinking about making the switch to cloud voice, download the report for the 5 Key Considerations when Choosing Technology for Use with Office. 365. "
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polycom, office 365, cloud, voice, skype
    
Polycom

5 Key Considerations when Choosing Technology for Use with Office 365 Cloud Voice

Published By: Polycom     Published Date: Nov 29, 2016
40% of Skype for Business customers are now using the platform for voice communication, and many of these customers are now considering complementing the deployment with or shifting to Microsoft’s cloud suite, Office 365. When migrating to Office 365 cloud voice, customers should evaluate whether their existing audio devices are compatible or whether new technology will be needed. If you’re thinking about making the switch to cloud voice, download the report for the 5 Key Considerations when Choosing Technology for Use with Office. 365.
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Polycom

5 reasons more companies choose WebEx meetings

Published By: Cisco EMEA     Published Date: May 15, 2018
Your employees, customers, and partners need the ability to connect and collaborate, at any time, from any location—across time zones or simply across the conference table. And those workplaces are expanding faster than ever, powered by mobile and cloud usage that makes virtual meetings essential. With scalable and secure voice, video, and content sharing, real-time collaboration can happen anywhere. Staying connected can lead to improved productivity and faster decision-making, as well as better customer service. But only if the technology offers a seamless experience and is intuitive enough to drive user adoption. While the need for better meetings is universal, not all conferencing tools are the same. Choosing the wrong tool could actually decrease productivity by wasting valuable meeting time troubleshooting the technology, or by providing a negative experience that will deter users from embracing it. This is especially true in situations where poor meeting quality could impact
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Cisco EMEA

Bene Office Furniture selects Polycom and Microsoft as their Unified Communications Platform

Published By: Polycom     Published Date: Mar 13, 2015
Bene is a European company setting trends in office furnishing with its concepts, products and services. The brand is associated with top quality and functionality, modern design and innovative technology. Bene engages in development and manufacture and provides sales and consultancy services under one umbrella. The Austrian firm is a leader in their market, a major player in Europe, and proud to create a forward looking office concepts.
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mobile, unified communication, concept, brand, enterprise, voice, products, services, innovative technology, manufacture, functionality, enterprise applications, data management
    
Polycom

Delivering Exceptional Multichannel Customer Service - An Executive Brief

Published By: Genesys     Published Date: Jun 11, 2013
Delivering exceptional multichannel customer service takes a coordinated effort across four dimensions — strategy, process, technology and people management.
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value-added, customer service, media, voice, strategy, multichannel, people management, process, technology, networking, knowledge management, data management, business technology
    
Genesys

Do’s and Don’ts when moving to O365 cloud voice

Published By: Polycom     Published Date: Feb 16, 2017
"For decade, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment. Download the paper for Five Do’s and Don’ts When Moving from a Premises-Based PBX to Office 365. "
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polycom, business technology, o365, voice technology
    
Polycom

Do’s and Don’ts when moving to Office 365 Cloud Voice

Published By: Polycom     Published Date: Sep 09, 2016
For decades, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today, the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment.
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Polycom

Do’s and Don’ts When Moving to Office 365 Cloud Voice

Published By: Polycom     Published Date: Aug 16, 2017
"For decade, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment. Download the paper for Five Do’s and Don’ts When Moving from a Premises-Based PBX to Office 365. "
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polycom, office 365, cloud, voice, voip
    
Polycom

Do’s and Don’ts when moving to Office 365 Cloud Voice

Published By: Polycom     Published Date: Nov 29, 2016
For decades, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today, the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment.
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Polycom

Driving Competition, Delivering Breakthrough Customer Experiences

Published By: Motorola Solutions     Published Date: Aug 14, 2019
Learn insights on the use of voice and data communication Discover future forward trends on added intelligence across logistics operations Access the latest on ways to prolong your communications investments Get ahead of your competition with nextgeneration technology ready to alleviate the most common pain-points reported by your peers
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Motorola Solutions

Enterprise-Grade Unified Communications Experience With Cloud-Delivered WAN

Published By: VMware SD-WAN by VeloCloud     Published Date: Dec 19, 2014
Delivering combination of real time voice, video, and data is bandwidth intensive and requires complex network configuration to ensure the delivery of these time sensitive applications. Download this paper to learn the recent WAN technology trends to enable companies to roll out and support UC without the cost and complexity of traditional WAN.
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velocloud, cloud-delivered, wan, real time video, bandwith, software development
    
VMware SD-WAN by VeloCloud

Evolving Manufacturing Communications Technology for a New Competitive Edge

Published By: Motorola Solutions     Published Date: Aug 14, 2019
Learn insights on the use of voice and data communication Discover future forward trends on added intelligence within the plant Access the latest on ways to prolong your communications investments Get ahead of your competition with nextgeneration technology ready to alleviate the most common pain-points reported by your peers
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Motorola Solutions

Exploding the Myth that Unlicensed Spectrum Means Unreliable Service

Published By: Motorola     Published Date: Oct 30, 2007
For many wireless broadband network operators, the term "unlicensed reliability" is seen as an oxymoron. For many, the idea of building a high-speed network in the unlicensed band isn't a good one. A great deal has been said about crowded frequencies, self-interference and costly network rips. About how microwaving popcorn can cause interference. About disgruntled and perplexed customers. And ex-customers.
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wireless, broadband, broadband spectrum, wireless infrastructure, wlan, wisp, cwisp, wimax, wireless broadband, voip, ip telephony, ip network, voice over ip, motorola, good technology, motorola good technology, bandwidth management, ip networks, wifi, wireless service providers
    
Motorola

Forrester TEI Study: Economic Impact of Lync Enterprise Voice and Polycom Working Together

Published By: Polycom     Published Date: Mar 13, 2015
In the fall of 2013, Polycom and Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Polycom voice solutions for Microsoft Lync. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Polycom voice solutions for Microsoft Lync within their organizations.
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mobile, unified communication, concept, brand, enterprise, voice, products, services, innovative technology, manufacture, functionality, enterprise applications, data management
    
Polycom

Forrester: Getting Better Mileage Out Of Your Travel, Expense, And Invoice Solutions

Published By: SAP Concur     Published Date: Sep 25, 2019
"The root causes for poor travel, expense, and invoice management are legacy technology and the lack of alignment between IT and finance to implement better solutions. Download this Forrester paper now to understand how internal alignment with IT can allow you to manage and process expenses in a timely manner."
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SAP Concur

Guide: How to End IVR Horrors

Published By: Vonage Business     Published Date: May 01, 2019
Who among us has not recoiled before the horror of a terrible Interactive Voice Response (IVR) experience? IVR technology was created to save businesses money, but it has mutated into a timesucking, customer experience-crushing monster! If connecting with a customer in this day of customer experience is the goal, there’s a better way! Contain the IVR before it kills another customer relationship. Can we bring the technology to heel and bend it to our will? And can we stop its rampage before artificial intelligence makes it too powerful to be stopped?
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Vonage Business

Hosted VoIP: What Does That Mean To My Business? 10 Business People Make Their Voices Heard.

Published By: Polycom     Published Date: May 27, 2010
This informative guide features 10 business people making their voices heard. Each person showcased in the guide raises a key challenge they face in business communications, such as lowering TCO, managing complex technology, and scalability.
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polycom, hosted voip, tco, business communication, voice over ip, video conferencing system, hd voice, ip networks, ip telephony, video conferencing, voice recognition
    
Polycom

Minimizing Risk and Maximizing ROI of Lync Deployments with Strategic Partners

Published By: Polycom     Published Date: Mar 13, 2015
As powerful as Microsoft Lync is, buyers should understand it is not a complete UC solution, and use of strategic partners is necessary. Voice and video are the most difficult services to provision correctly as workers require a high-quality, real-time experience. Anything short of that can remove many of the ROI benefits the company was hoping to realize. As such, companies deploying Lync should choose the best possible voice and video partner for Lync to simplify deployments and optimize user experience.
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mobile, unified communication, concept, brand, enterprise, voice, products, services, innovative technology, manufacture, functionality, enterprise applications, data management
    
Polycom

Multi-layered Security Solutions For VoIP Protection

Published By: Internet Security Systems     Published Date: Aug 21, 2009
Voice over Internet Protocol (Voice over IP or VoIP) allows users to make phone calls over the Internet, or any other IP network, using the packet switched network as a transmission medium rather than the traditional circuit transmissions of the PSTN. As the technology has become more reliable in recent years, companies have been moving to VoIP for a number of reasons.
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voip, voice over ip, ip telephony, voip security, secure voip, pstn, network security, internet security, internet security systems, quality of service, voice recognition
    
Internet Security Systems

Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18

Published By: Genesys     Published Date: Feb 27, 2018
With all the options in the rapidly changing marketplace for cloud-based contact centers, it’s a challenge to find the right solution for your business. Easily compare the leading contact center solution vendors in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18, based on their ability to offer full voice call routing and multichannel customer service in the cloud. Learn why Genesys has been positioned as a leader who has solutions for businesses of all sizes and in all industries around the world. Read the Ovum Decision Matrix to: • Compare cloud contact center solutions based on the strength of their technology platforms • Contrast vendors on their ability to handle multichannel customer interactions and connect with customer and company data through analytics • Understand each vendor’s market impact and why Genesys was chosen as a leader
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ovum, multichannel cloud contact center, contact center, decision matrix
    
Genesys

Polycom HD Voice: Innovators Spotlight

Published By: Polycom     Published Date: Nov 12, 2015
The hallmark of a great conference call is audio quality that sounds just like being in the same room with the other participants. Polycom HD Voice technology delivers more than twice the clarity of ordinary phone calls for life-like, vibrant conversations.
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polycom, audio conferencing, video conferencing, conference call, acoustic clarity, knowledge management, business technology
    
Polycom
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