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10 Mistakes when Buying a Business Phone System

Published By: Wheelhouse Enterprises     Published Date: Jul 02, 2010
Phone systems are a critical part of any business infrastructure. While phone system buyers read the buyers guides, research the different brands, and create elaborate RFPs, there is no substitute for learning from other phone system buyers' mistakes. Here is a list of 10 regrettable mistakes businesses have made when buying a phone systems.
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wheelhouse, voip, business phone, sip, ecommerce, business infrastructure, communication, telephony, infrastructure, ip telephony, mobile workers, enterprise software, voice over ip, collaboration
    
Wheelhouse Enterprises

10 VoIP Companies and Technologies to Watch in 2013

Published By: Wheelhouse     Published Date: Aug 13, 2013
The key to understanding the evolving role of VoIP is recognizing that itís a lot more than just another method for making voice calls. Buying VoIP means more than simply replacing your existing phone system with a functionally identical one running over an IP network. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems. Most important of these is that it allows the integration of voice calling with multiple other methods of communication. Both sellers and buyers of VoIP products that build their strategies around this reality will fare best.
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voip, technology, business management, voice over ip, business intelligence
    
Wheelhouse

12 Terms To Know And Understand When Ordering Business Phone Services

Published By: Cox Communications     Published Date: Nov 10, 2014
One of the most fundamental aspects of marketing your business is having the right technology in place, And at the forefront of your technology hub should be a reliable phone service. Having a dependable phone network your company can is vital in more ways that one. Even in today's world of competing technology and emerging tech-trends, a proper phone system is the link that enables you to connect with anyone, from co-workers down the hallway to the business partner on the other side of the globe.
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tech-trends, voip, pbx, hosted pbx, sip, ports, did, pots, sip trunking, did, centrex
    
Cox Communications

2011 Phone & Phone System Research Package

Published By: Focus VoIP     Published Date: Aug 04, 2011
Gear up for 2011 with our most comprehensive voice communications research package.
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focus voip, phone system, voice communications research package, voice over internet protocol, unified communications, ip phone comparision guide, ip networks, ip telephony, wireless communications, voice over ip
    
Focus VoIP

2011 Trends Report: Unified Communications

Published By: Focus VoIP     Published Date: Aug 04, 2011
Find out what changes are in store for UC, as Focus Experts share their 2011 predictions for Unified Communications.
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focus voip, unified communications, 2011 trends, telephony, focus trend report, wireless communications, voice over ip
    
Focus VoIP

5 Steps Toward Disaster Preparedness

Published By: Cisco     Published Date: Jan 29, 2009
For small and medium-sized businesses (SMBs), the impacts of a disaster can result in loss of or lack of access to data, applications, and work facilities. Those with disaster recovery plans in place fared much better than those without such contingency plans.
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cisco, disaster preparedness, medium-sized businesses, smb, contingency plans, business continuity, recovery management, data protection, failover, points of failure, workforce continuity plan, disaster recovery plan, disaster response, voip, security, disaster recovery, voice over ip
    
Cisco

5 Tips for Saving Money on Your Business Phone System

Published By: Cisco     Published Date: Mar 10, 2011
Read here to know the five ways businesses are taking advantage of new VoIP technology to save money.
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cisco, business phone system, voip, voice over internet protocol, voice communication, ip networks, ip telephony, call center management, call center software, video conferencing, voice recognition, voice over ip
    
Cisco

6 Easy Steps to Finding the Right Business VoIP Service

Published By: Cisco     Published Date: Mar 10, 2011
Find out how deploying a company-wide voice over Internet protocol (VoIP) solution is one of the best ways to realize cost reduction across the organization.
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cisco, business phone system, voip, voice over internet protocol, voice communication, infrastructure, ip networks, ip telephony, call center management, call center software, video conferencing, voice recognition, voice over ip
    
Cisco

7 Innovative Ways Companies Are Using Videoconferencing

Published By: Glowpoint     Published Date: Oct 07, 2015
Who is doing videoconferencing right? Get inspiration from around the world from companies who are applying videoconferencing technologies in the most clever and interesting ways.
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video conferencing, voip, voice over ip, productivity
    
Glowpoint

A Guide for SMBs That Need to Deploy a Hosted PBX Phone Solution

Published By: Vocalocity     Published Date: Apr 18, 2007
Hosted PBX phone solutions are revolutionizing how small and medium-sized businesses (SMBs) serve their customers, grow their business, and support their employees. Delivering the same enterprise level, professional phone system capabilities large businesses use at a much lower cost, hosted PBX is helping SMBs save money while putting their customer services on par with much larger organizations.
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pbx, phone, phone system, ip telephony, telecom, telecommunications, voip, voice over ip, networking, network management, vocalocity
    
Vocalocity

A Guide to Assessing the Network Benefits and Requirements of Cloud VoIP

Published By: RingCentral     Published Date: May 22, 2014
The Cloud; software as service across the Internet, is experiencing mass proliferation for everything from banking to CRM. Communications are part of this migration and offer a compelling solution over the retro, hardware-based systems known as PBX. This paper illustrates comparative anatomies of the old and new models. Major benefits of cloud communications are detailed, including the elimination of costs, removal of complexity for managing the system, alleviating IT resources, and the benefits of one system with a host of features. A deep-dive of the technology supporting the solution is included.
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ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes, voip, enterprise applications, data center
    
RingCentral

A Guide to Assessing the Network Benefits and Requirements of Cloud VoIP

Published By: RingCentral     Published Date: Nov 10, 2015
This Network Guide explains the challenges, benefits, and unknowns of replacing dated technology.
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ringcentral, network, cloud, voip, wireless, security, business technology, data center
    
RingCentral

A Guide to Assessing the Network Benefits and Requirements of Cloud VoIP

Published By: Ring Central     Published Date: Mar 21, 2016
This Network Guide explains the challenges, benefits, and unknowns of replacing dated technology.
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ring central, cloud phone service, communications, network, cloud, wireless, enterprise applications, business technology, telecom
    
Ring Central

A Guide to WAN Application Delivery for the SME Market

Published By: Ecessa Corporation     Published Date: Mar 11, 2009
Download this white paper to learn how SMEs are able to achieve efficiencies and competitive advantages through the adoption of affordable, yet feature-rich WAN optimization technologies.
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adsl load balancing, vpn load balancing and redundancy, bandwidth aggregation, qos, bandwidth control, bandwidth management, multi-homing, bgp multihoming, broadband bonding, broadband failover, disaster recovery, business continuity, wan load balancing, wan failover, dsl failover, dsl load balancing, disaster recovery solutions, dual wan router, wan failover, isp failover
    
Ecessa Corporation

A New Approach to Communications as a Service (CaaS)

Published By: Interactive Intelligence     Published Date: Jul 21, 2010
Read why the CaaS offering from Interactive Intelligence delivers a positive ROI from the start.
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interactive intelligence, communications as a service, caas, roi, software as a service, saas, telecom vendor, deployment, voip phones, ip networks, ip telephony, return on investment, voice over ip
    
Interactive Intelligence

Adopting Unified Communications: Key Steps To Consider

Published By: ADTRAN     Published Date: Jun 16, 2011
Small and medium enterprises are increasingly upgrading to a UC system, which can improve customer service, streamline product development and speed response to new opportunities. Learn the key steps of UC adoption.
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adtran, telecomm, communication, uc adpotion, ivr application, response time, roi, infrastructure, competitive advantage, networking, unified messaging, voip, roncelli, productivity, operational expenses, business process, admin, uc systems, data integration
    
ADTRAN

Analyst Brief: Forrester Consulting: The Total Economic Impact of eStara Click to Call

Published By: Art Technology Group, Inc     Published Date: Jan 22, 2009
Forrester examined multiple Click to Call deployments in order to quantify ROI, determine conversion rates and understand the impact on customer experience across channels.  Read the analyst perspective and see how eStara Click to Call can change your business.
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estara, click to call, financial services, retail industries, roi, voip
    
Art Technology Group, Inc

Analyst Profile: mindSHIFT Offers Broad Portfolio of Managed IT Services

Published By: mindSHIFT     Published Date: Nov 29, 2007
mindSHIFT has extended its service capabilities to include software-as-a-service as well as managed IT services, and is a "compelling solution" for small and medium-sized organizations seeking a strategic source to meet their IT and business needs.
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saas, managed it, outsourcing, vendor selection, tco, voip, ip telephony, managed services, software as a service, mindshift, it management, ip networks, total cost of ownership, voice over ip
    
mindSHIFT

ANSR Gets Phone System System Flexibility and Scalability

Published By: Vocalocity     Published Date: Apr 18, 2007
ANSR, Inc., needed a flexible, feature-rich office phone system that easily and quickly scales with the changing needs of a rapidly-expanding business. Download this case study to find out how VocalocityPBX, a hosted PBX office phone solution, catered to their needs.
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pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, scalable, scalability, case study, telephone, voice, vocalocity, ip networks, ip telephony
    
Vocalocity

Asentria within the Service Provider Ecosystem

Published By: Asentria Corporation     Published Date: Sep 04, 2007
Organizations today depend upon their networks to increase productivity and reduce network infrastructure and maintenance costs. Accordingly, these networks must be secure and perform reliably in order to accommodate geographically dispersed users. Unplanned remote site downtime due to equipment failure or adverse environmental conditions can severely impair network service.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation

BlackBerry Enterprise Server Express for Microsoft Exchange v5.0.1 Administration Guide

Published By: BlackBerry     Published Date: Apr 13, 2010
The BlackBerry Enterprise Server Express is designed to be a secure, centralized link between an organization's wireless network, communications software, applications, and BlackBerry devices. The BlackBerry Enterprise Server Express integrates with your organization's existing infrastructure, which can include messaging software, calendar and contact information, wireless Internet and intranet access, and custom applications, to provide BlackBerry device users with mobile access to your organization's resources. You can install the BlackBerry Enterprise Server Express on the same server as Microsoft Exchange or Windows Small Business Server, or you can install the BlackBerry Enterprise Server Express on a separate server.
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blackberry, server express, microsoft exchange, v5.0.1, administration guide, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing, mobile computing, mobile data systems
    
BlackBerry

BlackBerry Enterprise Server v5.0.1 Planning Guide

Published By: BlackBerry     Published Date: Apr 13, 2010
The BlackBerry Enterprise Server is designed to be a secure, centralized link between an organization's wireless network, communications software, applications, and BlackBerry devices. The BlackBerry Enterprise Server integrates with your organization's existing infrastructure, which can include messaging and collaboration software, calendar and contact information, wireless Internet and intranet access, and custom applications, to provide BlackBerry device users with mobile access to your organization's resources.
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blackberry, mobile applications, enterprise server, planning guide, aes, des, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing, mobile computing, mobile data systems
    
BlackBerry

Bloor Final - Key Business Drivers for UC

Published By: HP Data Center     Published Date: Apr 08, 2009
Unified Communications (UC) aims to unite securely and seamlessly all the different business communications channels that exist in a company. That includes voice, video, data, IM, mobility and the Web etc. This report examines in detail the key industry drivers and benefits that are inspiring large scale enterprises to adopt a Unified Communications strategy.
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business communications, voice, video, data, mobility, industry drivers, unified communications strategy, just in time, jit, cross-functional, hp data center, cisco, crm, workflow, workforce management, total cost of ownership, tco, voice response (ivr), automatic call distributor (acd), disaster recovery
    
HP Data Center

BLUETRACK Slashes Phone Expenses and Gains Flexibility

Published By: Vocalocity     Published Date: Apr 18, 2007
BLUESTREAK, Inc., a New Jersey-based promotional items manufacturer and distributor, needed to reduce telephone expenses to help maintain competitive advantage. Find out how VocalocityPBX, a hosted PBX voice communications solution helped them to achieve their goal and even exceed expectations.
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networking, network management, pbx, phone, phone system, telecom, telecommunications, voice over ip, voip, vocalocity, infrastructure, ip telephony
    
Vocalocity
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