eBusiness

Electronic Business, or "e-business", may be defined broadly as any business process that relies on an automated information system. Today, this is mostly done with Web-based technologies. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.
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The Conversation Index Vol. 7

White Paper Published By: Bazaarvoice     Published Date: Nov 05, 2014
How do shopping holidays like Cyber Monday and Boxing Day affect review usage? What does review traffic reveal about back-to-school shopping? Download†The Conversation Index†to see how customer conversations impact the global shopping seasons.
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bazaarvoice, shopper conversations, social data, research peaks, holiday shoppers
    
Bazaarvoice

Seeking Authenticity: How Trustworthy Brands Drive Customer Loyalty

White Paper Published By: Bazaarvoice     Published Date: Nov 05, 2014
This paper explores what authenticity really means to consumers, and how brands can deliver it, every time. Includes best practices for companies that collect and display reviews, handling employee reviews, and how dubious practices can harm your business.
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bazaarvoice, customer loyalty, authemticity, customer relationships, authentic users
    
Bazaarvoice

The Conversation Index Vol. 6

White Paper Published By: Bazaarvoice     Published Date: Nov 05, 2014
Consumer reviews can have an impact on sales, but did you know that negative reviews can actually improve purchase intent? The linchpin: How brands respond. Read new research about the power of responding to consumers.
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bazaarvoice, index volume 6, relationships, increase sales, responsive brands
    
Bazaarvoice

Internet Visibility: You Donít Know What Youíre Missing

Free Offer Published By: Dyn     Published Date: Oct 16, 2014
Web presence is now a required option for customers accessing a businessís products and services. But more than just an option, web pages have become the face of most companies to the public. Learn how can you take control of the Internet effect on your companyís web presence through Internet monitoring, analysis and planning.
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dyn, internet visibility, web infrastructure, web presense, customer service
    
Dyn

Customer-Driven Infrastructure Building Future-Ready Consumer Applications

Free Offer Published By: Rackspace     Published Date: Aug 28, 2014
In this webinar an expert panel will examine the infrastructure needs of customer-facing applications by examining the challenges faced by businesses in the most demanding industries.
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rackspace, cloud applications, customer service, consumer applications, ebusiness
    
Rackspace

How to Achieve Profitability in Global Ecommerce

Free Offer Published By: Pitney Bowes     Published Date: Jul 17, 2014
Watch this recorded webinar to learn why retailers need to give price-sensitive web consumers stellar customer service and value through guaranteed landed costs and accurate delivery times and tracking.
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pitney bowes, ecommerce, retail, online business, shipping
    
Pitney Bowes

Ways Anonymity Hurts Business and Consumers

White Paper Published By: Gigya     Published Date: Jun 06, 2014
This white paper will go over three ways user anonymity can negatively affect ROI for businesses and lead to poor customer experiences.
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gigya, anonymity, user data, social networking, social networks
    
Gigya

Active Invoices with Compliance: Complying with Latin American e-Invoicing Rules

White Paper Published By: OpenText GXS     Published Date: Apr 22, 2014
Download this white paper to learn about the legislation and regulation of electronic invoicing in Brazil and Mexico.
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gxs, opentext, invoices, electronic invoicing, brazil
    
OpenText GXS

Webinar: E-Invoicing in Latin America: Ensuring Compliance and Alignment with Corporate Strategies

Webinar Published By: OpenText GXS     Published Date: Apr 22, 2014
Join Christiaan van der Valk , CEO of Trustweaver, in this webinar, for an in-depth review of the current global Latin America e-invoicing landscape to ready you with an accurate starting point for your strategic e-invoicing planning.
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gxs, opentext, electronic invoicing, trustweaver, latin america
    
OpenText GXS

5 Ways to Benefit Your ROI Using e-Signatures

White Paper Published By: OpenText GXS     Published Date: Apr 21, 2014
5 Ways to Benefit Your ROI using e-Signatures Download to learn more!
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gxs, opentext, e-invoicing, invoicing, electronic invoicing
    
OpenText GXS

Implementing Global E-Invoicing with Guaranteed Legal Certainty

White Paper Published By: OpenText GXS     Published Date: Apr 21, 2014
This white paper explains the role local tax compliance plays in successful supply chain management and e-business initiatives more broadly and how leading global brands and governments are addressing this need.
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gxs, opentext, e-invoicing, invoicing, electronic invoicing
    
OpenText GXS

Explanation Video on Electronic Invoicing

Webinar Published By: OpenText GXS     Published Date: Apr 21, 2014
How many paper invoices do you receive every year? How many invoices come attached to emails as PDFs? What if every invoice you received came directly into your accounts payable application with all the information you need to process it. Sounds like a dream, but we can help you make it a reality. Watch this video to learn more!
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gxs, opentext, e-invoicing, invoicing, electronic invoicing
    
OpenText GXS

Is your web site creating sales tax risk? Answer three questions to learn.

White Paper Published By: Avalara     Published Date: Mar 19, 2014
Assess your e-commerce tax risk. Complete our one-minute assessment to learn: do you have an issue with sales tax? Fill out the form to get started with three simple questions about your web operations.
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tax, ecommerce, sales tax, tax liability, internet sales tax
    
Avalara

Realizing More Savings with Oracle Procurement Cloud

White Paper Published By: Oracle     Published Date: Feb 27, 2014
Smarter spend management is lacking in most organizations, largely due to the tools being used to manage their procurement processes. Oracle Procurement Cloud combines cloud, best-of-breed functionality, and native connectivity. Deploying Oracle Procurement Cloud can resolve pain points with transactional and strategic procurement.
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oracle, erp, cloud, oracle procurement cloud, ebusiness
    
Oracle

XERO TOUCH

Free Offer Published By: Xero     Published Date: Feb 18, 2014
Learn how you can use Use Xero Touch to manage your business while youíre on the move. Reconcile, send invoices and create expense claims Ė from anywhere.
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xero, xero touch, invoices, billing, finances
    
Xero

Redefining Commerce in the Age of the Customer

White Paper Published By: IBM     Published Date: Feb 04, 2014
As new technology and connected consumers redefine how business is done, IBM Smarter Commerce solutions help companies more effectively engage with customers across four critical aspects, which include the Buy, Market, Sell and Service components. This ebook outlines those areas and solutions for each.
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ibm, smarter commerce, buy process, buy solutions, redefining marketing
    
IBM

Four Tips for Driving Mobile Advertising Success

White Paper Published By: appia     Published Date: Jan 21, 2014
Behind every successful app is a great user acquisition strategy. In our whitepaper, Four Tips for Driving Mobile Advertising Success, learn four essential tactics creating successful mobile advertising program.
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appia, mobile marketing, mobile targeting, localization, tracking
    
appia

Prioritizing the Live Chat Opportunity

White Paper Published By: LogMeIn     Published Date: Jan 15, 2014
This white paper includes highlights from the e-tailing groupís European Chat Mystery Shopping.
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logmein, live chat, chat opportunities, e-tailing, boldchat
    
LogMeIn

Live Chat Effectiveness

White Paper Published By: LogMeIn     Published Date: Jan 15, 2014
Todayís consumer is almost ambivalent when it comes to customer service channels; this generation of shoppers simply wants service their way. Take a look at the 2013 survey of internet shoppers.
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logmein, live chat, e-tailing, multichannel communications, live chat best practices
    
LogMeIn

Automating Fax & Email Orders into ERP Systems

White Paper Published By: Esker     Published Date: Jan 06, 2014
How to Bring Speed, Visibility and Accuracy to Every Phase of Order Processing
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esker, fax and email, automation, erp systems, electronic data interchange
    
Esker

Customer-Centric Cloud Provisioning

White Paper Published By: ServiceNow     Published Date: Nov 22, 2013
This document discusses how self-service cloud provisioning can serve as a pragmatic customer-centric approach for managing the proliferation of public and private clouds. It discusses customer expectations, critical success factors, and key metrics required for a successful implementation of such an offering.
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servicenow, enterprise it, cloud computing, cloud provisioning, customer-centric cloud
    
ServiceNow

Delivering a Seamless Experience Across Every Channel

White Paper Published By: IBM     Published Date: Nov 22, 2013
Learn how your business can improve its customer service by providing a seamless multichannel experience across all channels.
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ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce
    
IBM

Addressing Changing Customer Behavior

White Paper Published By: IBM     Published Date: Nov 22, 2013
Learn how your e-business can improve its overall online customer experience by understanding why customers behave the way they do.
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ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce
    
IBM

Learn how Microsoft Application Lifecycle Management Increases ROI While Cutting Development Cycles

White Paper Published By: Microsoft     Published Date: Nov 08, 2013
Learn how Forrester researched Microsoftís Application Lifecycle Management and found that it increases productivity, lowers costs, and creates more agile IT organizations.
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microsoft, application lifecycle management, increase roi, cutting development cycles, microsoft alm
    
Microsoft

Learn How to Develop Better Applications Faster

White Paper Published By: Microsoft     Published Date: Nov 08, 2013
Find out why developers increasingly choose .NET to create new applications faster and more efficiently and why it offers the clearest path from the client/server world to the emerging device/cloud world.
Tags : 
microsoft, develop better applications, technology guide, business applications, application patterns
    
Microsoft
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