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Questions to Ask When Choosing a Customer Relationship Management Solution

White Paper Published By: Vendor Guru     Published Date: Dec 21, 2007
Small and medium businesses (SMBs) continue to fuel demand for customer relationship management (CRM) systems, and more software firms are stepping up to offer appropriate technologies. SMBs, defined as companies with 1,000 or fewer employees, are searching for CRM solutions that will allow them to satisfy customers, control costs, and comply with various government regulations. But when choosing CRM software, it’s important to keep in mind that the needs of small and medium businesses aren’t always the same.
Tags : 
customer satisfaction, customer retention, crm, crm solution, customer relationship
    
Vendor Guru

Tips for Cost-Effective Customer Retention Management

White Paper Published By: Vendor Guru     Published Date: Dec 21, 2007
This white paper examines the details of how to gain improved customer retention and acquisition for a lower overall investment by defining basic CRM functionality needed by most organizations to achieve their customer goals and objectives.
Tags : 
crm, crm tool, crm tools, crm solutions, customer retention
    
Vendor Guru

The 5 Must-Have Features of a CRM Solution

White Paper Published By: Vendor Guru     Published Date: Dec 21, 2007
Customer relationship management (CRM) systems are being implemented by a variety of companies looking for a competitive advantage in the global marketplace. Without customer loyalty, many companies won’t be able to thrive and grow. Today’s consumers are more demanding because they have a greater variety of choices, including doing business on the Internet and via automated phone systems. Many expect access to customer service 24 hours a day.
Tags : 
vendor guru custom question campaign, vendor guru, vendorguru, quinstreet, crm
    
Vendor Guru

Nine Indicators It's Time to Replace Your Commission System

White Paper Published By: ACTEK, Inc.     Published Date: Aug 30, 2007
Download this very brief guide now and reflect on the 9 Indicators. If you answer "no" to two or more of the questions listed within, there is undoubtedly sufficient ROI to strongly consider replacing your current incentive compensation system.
Tags : 
incentive compensation, incentive, sales, salesforce, salesforce management
    
ACTEK, Inc.

How to Get to the Numbers that Matter in Retail

White Paper Published By: Microsoft Dynamics     Published Date: Jul 11, 2007
The objective of this white paper is to review various aspects of retail financial management and to draw important lessons for small and mid-size retailers. The paper addresses a wide range of topics that impact a retailer’s financial success. Many of these are common to retailers of all sizes, but some are specific to mid to small tier businesses and many cautionary notes are given.
Tags : 
retailer, enterprise resource, erm, erp, financial
    
Microsoft Dynamics

Manage Your Operations for Greater Profitability with Retail Chain Manager for Microsoft Dynamics AX

White Paper Published By: Microsoft Dynamics     Published Date: Jul 11, 2007
By providing integrated, adaptable functionality within one scalable platform, Microsoft Dynamics AX helps midsize retailers improve their agility with an all-in-one solution based on an open technology platform. And it provides the ability for retailers to connect and interact with customers, partners, and employees around the world.
Tags : 
retailer, enterprise resource, erm, erp, financial
    
Microsoft Dynamics

Smarter Supply Chain Utilization for the Retailer

White Paper Published By: Microsoft Dynamics     Published Date: Jul 11, 2007
This paper introduces various supply chain concepts and explains their importance. It describes initiatives being undertaken by the largest retailers and reviews what small and mid-size firms need to do to compete.
Tags : 
retailer, enterprise resource, erm, erp, sales software
    
Microsoft Dynamics

Microsoft Dynamics Case Study: Best Buy for Business

Case Study Published By: Microsoft Dynamics     Published Date: Jul 09, 2007
Saddled with a home-grown business-management tool originally designed for its retail business, the Best Buy for Business sought a solution that would support its extensive outside sales force and would provide a commercial CRM solution it could sell to business customers. Best Buy for Business found both in Microsoft Dynamics CRM.
Tags : 
microsoft, microsoft dynamics, sales automation, salesforce automation, scm
    
Microsoft Dynamics

Seven Domains of Successful SaaS Enterprise Deployments

White Paper Published By: Salesforce.com     Published Date: Apr 26, 2007
This paper summarizes the key ingredients for a successful on-demand implementation. Find out how you can benefit from the knowledge gained by the Salesforce.com Global Services organization, as outlined in the seven domains described in this paper.
Tags : 
salesforce, salesforce crm, crm, customer relationship management, mobile
    
Salesforce.com

The Future Sales Force - A Consultative Approach

White Paper Published By: Microsoft Dynamics     Published Date: Apr 13, 2007
If your company uses a contact management or customer relationship management (CRM system), you need to ask one additional key question. Does your CRM or contact management system tie your consultative sales, ROI analysis and proposal production process together?
Tags : 
microsoft, microsoft white paper, crm, customer relationship management, contact management
    
Microsoft Dynamics

Evaluating Financial Management Software - Is It Time for a Change?

White Paper Published By: Microsoft Dynamics     Published Date: Apr 13, 2007
This white paper walks through the key areas of a financial management solution so when you are evaluating current and future financial management software, you are prepared to avoid challenges and maximize your investment.
Tags : 
financial management, finance software, financial software, microsoft, microsoft white paper
    
Microsoft Dynamics

Making the Case for a Social Media Strategy

White Paper Published By: Cymfony     Published Date: Feb 22, 2007
Social media - online sites like blogs and discussion boards where consumers create and share information and opinions directly with each other - are beginning to affect brands. Download this white paper now to understand the importance of a social media strategy, and how to make the case to management.
Tags : 
blogs, branding, blog, social media, sales & marketing software
    
Cymfony

The Changing Face of PR

White Paper Published By: Cymfony     Published Date: Feb 22, 2007
This white paper summarizes the status of current trends in public relations and provides PR professionals with recommendations for actions to take in 2007 to begin to evolve their communications strategies and tactics.
Tags : 
sales & marketing software, marketing automation, ebusiness, customer interation service, public relations
    
Cymfony

Zscaler ThreatLabZ Q3 2011 State of the Web Report

White Paper Published By: ZScaler     Published Date: Dec 13, 2011
Leveraging a combined view of billions of daily web transactions-spanning millions of enterprise users across over 140 countries - Zscaler ThreatLabZ delivers the State of the Web Q3 2011 Report.
Tags : 
blue coat, proxy sg, url filtering, web 2.0, cloud security
    
ZScaler

1:1 Cross-Media Communications and its Integration with 1:1 Business Workflows

White Paper Published By: XMPie, A Xerox Company     Published Date: Aug 03, 2011
The goal of this paper is to help the reader understand what 1:1 cross-media communications is all about, what are the benefits to be gained, and what kind of investments are needed in order to realize these benefits.
Tags : 
xmpie, xerox, vdp, cross-media, personalization
    
XMPie, A Xerox Company

The Yin and Yang of Memory Overcommitment in Virtualization

White Paper Published By: Kingston     Published Date: Feb 15, 2011
Learn how to balance the positive and negative effects of memory utilization in virtual infrastructures to better handle system workload and priority--while improving server utilization
Tags : 
virtualization, memory overcommitment, memory performance, memory reclamation, vmware
    
Kingston

Cost Effective Software Solutions

White Paper Published By: M3 Consulting, Inc.     Published Date: Feb 03, 2011
Offshoring Is a Cost Effective Solution to Your IT Needs
Tags : 
software design, application development, web design, offshoring, it solutions
    
M3 Consulting, Inc.

Timing is Everything-Hype Cycle for Emerging Technologies

White Paper Published By: Gartner, Inc     Published Date: Oct 28, 2010
New technologies emerge every day, but not all of them pay off, and adopting them too early might be risky for your organization.
Tags : 
emerging trends, emerging technologies, hype cycle, new technologies, it trends
    
Gartner, Inc

SAP Customers Support Sales-Effective Processes and Technologies with Enhanced Data Analysis

White Paper Published By: SAP     Published Date: Sep 03, 2010
This paper discusses how Best-In-Class organizations have demonstrated a significant emphasis on providing sales leaders with better information in order to make better decisions. Continue reading to learn how organizations that also deployed solutions such as SAP CRM were consistently among the Best-In-Class.
Tags : 
sales-effective processes, enhanced data analysis, sap, best-in-class, sap crm
    
SAP

Wireless T3iple Play Convergent Services

White Paper Published By: xmannnnn     Published Date: Aug 06, 2010
Ultra High Speed Internet, TV and local/long distance phone services combined into 1 superior service.
Tags : 
active directory, bandwidth management, convergence, distributed computing, ethernet networking
    
xmannnnn

Metrics-based sales productivity - Delivering dividends for forward thinking sales organizations

White Paper Published By: IBM Software     Published Date: Jul 28, 2010
Designed for the sales executive, this series of research briefs focuses on the advent of metrics-based sales productivity and the new approaches delivering huge dividends to forward-thinking sales organizations.
Tags : 
ibm software, metrics-based sales productivity, sales executive, automation system, sales performance management
    
IBM Software

IBM Cognos Performance Manager Demo - Sales Chapter

Webinar Published By: IBM Software     Published Date: Jul 28, 2010
See how plans, financial reports and scorecards can help you manage performance across all data sources.
Tags : 
ibm software, ibm cognos, performance manager demo, financial report, sales performance
    
IBM Software

Improve Customer Satisfaction: Deliver More Revenue - Video

Webinar Published By: IBM Software     Published Date: Jul 28, 2010
Sales Force Productivity, Sirius Decisions: This brief video looks at the keys to improving overall customer satisfaction by looking at customer behaviors and the insights they provide.
Tags : 
ibm software, cognos, customer satisfaction, sales force productivity, consumer behavior
    
IBM Software

Improve Sales Forecasting Accuracy - Video

Webinar Published By: IBM Software     Published Date: Jul 28, 2010
This brief video explores the issues and the data required to improve sales forecasting accuracy, including the capacity to conduct historical and aggregated multi-dimension analysis.
Tags : 
ibm software, cognos, sales forecasting, analytics, sales cycle
    
IBM Software

Sales Force Productivity - Video

Webinar Published By: IBM Software     Published Date: Jul 28, 2010
Customer Satisfaction: Deliver More Revenue, Sirius Decisions: This short video explores the issues and the data required to drive better sales enablement, performance and productivity.
Tags : 
ibm software, cognos, sales force productivity, customer satisfaction, performance
    
IBM Software
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