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Smooth Transition: Preparing for International Financial Reporting Standards (IFRS)

White Paper Published By: Epicor     Published Date: Feb 22, 2010
This white paper covers how to effectively managing the upcoming transition for US registered companies to file their financial statements in International Financial Reporting Standards (IFRS) format.
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epicor, ifrs, sec, enterprise resource planning, erp
    
Epicor

Telecoms reinvention-optimising the online customer experience

White Paper Published By: ATG, Inc.     Published Date: Feb 19, 2010
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
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telecom, atg, web 2.0, customer service, clicks
    
ATG, Inc.

Analyst Report: The Economic Necessity of Customer Service

White Paper Published By: ATG     Published Date: Feb 04, 2010
Written by: Forrester Research and Sponsored by: Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
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atg, live help, click to call, smartphone, click to chat
    
ATG

The Cost Benefits Of Making Usability a Priority

White Paper Published By: IBM     Published Date: Feb 03, 2010
Ease of Use in Web Conferencing (Wainhouse Research Whitepaper) - Why it Matters: include saving travel costs, increasing individual and team productivity, and removing distance as a barrier for getting the right people (and customers) involved and more.
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ibm ep, empowering people, web conferencing, wainhouse, roi
    
IBM

Talent Management Investments - Focusing on What Matters Most through Talent Planning

White Paper Published By: Cornerstone OnDemand     Published Date: Jan 13, 2010
In this research bulletin, we will outline the approach HR organizations must take to identify, cost-justify, develop and implement the highest impact talent management strategy.
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cornerstone ondemand, talent planning, human resource, workforce, recruiting
    
Cornerstone OnDemand

Benchmarking Report 2009

White Paper Published By: LANDesk     Published Date: Dec 08, 2009
This report created by the Service Desk Institute and sponsored by LANDesk provides an insight into the UK IT Support Industry by examining the core of any organisation - the Service Desk. The study covers a wide range of issues from technology and metrics through to training and salaries.
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avocent, service desk, help desk, landesk, benchmarking
    
LANDesk

How can today's CIO make the biggest impact on their organization? Learn more here.

White Paper Published By: IBM     Published Date: Oct 29, 2009
Learn more about the role of today's midmarket CIO and what they are doing to achieve three primary goals -- make innovation real, raise the ROI of IT and expand business impact.
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ibm, cio, mmdg, midmarket, chief information officer
    
IBM

The CRM Champion's Guide to Adoption

White Paper Published By: Salesforce.com     Published Date: Oct 22, 2009
How a CRM project is planned, implemented, and promoted is crucial when it comes to adoption. In this whitepaper you'll learn how to avoid some common pitfalls that often hinder adoption, such as lack of executive endorsement, IT constraints, structural inflexibility and more. Prepare for the pitfalls before implementation and your return on CRM investment will soar.
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salesforce, crm, project management, roi, sales
    
Salesforce.com

See how embracing change helps the global financial markets survive.

White Paper Published By: IBM     Published Date: Oct 15, 2009
In the white paper, "Toward Transparency and Sustainability: Building a New Financial Order," you'll see how businesses are building sustainable, stable systems for the years to come, while fulfilling their brand promises.
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global financial market, ibm, identity crisis, processors, over-the-counter
    
IBM

Sourcing On-Demand Learning:Using Digital Content Libraries to Jump Start Informal Learning Strategy

White Paper Published By: Safari Books Online     Published Date: Sep 23, 2009
Leaders in both training departments and business units are waking up to the fact that most employee learning is informal. In this report, we will address just the first challenge - sourcing learning content and, more specifically, informal learning content.
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safari books, learning and development, learning broker, modern l&d, modalities
    
Safari Books Online

IDC ROI Calculator for IBM Tivoli Netcool

White Paper Published By: IBM     Published Date: Sep 11, 2009
This ROI calculator from IDC will help you quickly and easily understand the average annual benefit that you may be able to achieve using IBM® Tivoli® Netcool®. The tool and underlying calculations and metrics are based on IDC research of 14 IBM Tivoli Netcool.
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profitability, oss support, oss, investment analysis, ibm tivoli
    
IBM

IDC report: Profitability and OSS Support: A Return on Investment Analysis of IBM Tivoli Netcool

White Paper Published By: IBM     Published Date: Sep 10, 2009
IDC studied 14 mobile and fixed-line service providers that implemented Tivoli Netcool and found that IBM Tivoli Netcool can help in big ways. It reduces costs by improving operational efficiencies and still allows you to deliver a high-quality custom management.
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ibm, tivoli, netcool, roi, future proofing
    
IBM

A Model Culture for the University of the 21st Century

White Paper Published By: Senn Delaney     Published Date: Aug 21, 2009
Interview with Ohio State University President Dr. Gordon Gee The Ohio State University President Dr. Gordon Gee discusses his passion and progress on creating a "One University", high-performance culture to take the largest university in the U.S. from excellence to eminence. On the global stage, it is part of his vision to build a new model for the university of the 21st century: more agile, more responsive, less insular and less bureaucratic.
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senn delaney, customer focused, brand management, customer-centric, employee management
    
Senn Delaney

5 Best Practices for Enterprise Collaboration Success.

White Paper Published By: Social Text.     Published Date: Jul 21, 2009
Read this paper to learn 5 practices that ensure the collaboration solution you choose will give you the significant business results you are seeking. Collaboration solutions can accelerate cycle times by 30% across virtually every business function. These results may be critical to survival in difficult economic times, and the right collaboration solution is the single most effective way to get them.
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social text, enterprise collaboration, collaboration, enterprise, tco
    
Social Text.

5 Biggest Blunders to Avoid with Enterprise Collaboration.

White Paper Published By: Social Text.     Published Date: Jul 21, 2009
Read this paper to learn 5 biggest blunders people tend to make when choosing a collaboration solution, and how to avoid them.
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blunders, social text, collaboration solution, collaboration, tco
    
Social Text.

Six Steps to Successful Enterprise Collaboration Implementation.

White Paper Published By: Social Text.     Published Date: Jul 21, 2009
Read this paper to learn the steps to successfully roll out an enterprise collaboration solution and help your organization embrace a more collaborative, transparent and effective way of working. Introducing a social software solution carries with it a unique set of challenges and opportunities, and requires a new roll-out approach. The approach outlined in this paper has been honed over thousands of customer implementations to generate the fastest adoption across your enterprise.
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socialtext, social networking, collaboration, enterprise collaboration, social media
    
Social Text.

Building a Best-Run Finance Organization: A New Role to Address Today's Business Realities Executive

White Paper Published By: SAP     Published Date: Jun 23, 2009
Is your company seeking to incorporate finance as a core line of business? This SAP Executive Insight examines the changing role of the finance organization in today's business environment - and describes how companies can develop best-run finance organizations.
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finance, sap, business realities, best-run finance organizations, executive insight
    
SAP

Winning the War for Talent in the High-Tech Industry.

White Paper Published By: SAP Inc.     Published Date: Jun 16, 2009
High-tech companies face a range of complex business challenges due to global expansion, shifting demographics, and continuous competitive pressures. Read why the high-tech HR organization finds itself at the forefront of many of these challenges, and what they must do to rise above them.
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sap, hcm, human capital management, human resources, platforms
    
SAP Inc.

Talent Management: The New Business Imperative.

White Paper Published By: SAP Inc.     Published Date: Jun 16, 2009
This paper includes in-depth telephone interviews with senior executives at large and midsize companies known to be employing talent management techniques as well as content from presentations given at industry conferences on the topic.
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sap, talent management, talent management techniques, workforce management, process integration
    
SAP Inc.

Human Capital Management: How Top Organizations Drive Company Profits Efficiently.

White Paper Published By: SAP Inc.     Published Date: Jun 16, 2009
Explore the latest feedback from HR organizations about how they are now taking on a much greater role in strategic business activities. The study finds that HR top performers are managing to strike the right balance between efficient transaction processes, cost, and service delivery.
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sap, human resources, human capital management, human resource technology, human resources services
    
SAP Inc.

Power to the people? Managing technology democracy in the workplace

White Paper Published By: Trend Micro SPN     Published Date: Jun 15, 2009
Power to the people? Managing technology democracy in the Workplace. A Trend Micro sponsored report by the Economist Intelligence Unit.
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trend, trend micro, economist intelligence unit, security, risks
    
Trend Micro SPN

Six Mistakes Companies Are Making Today And How You Can Avoid Them

White Paper Published By: SAP     Published Date: May 15, 2009
Answer six questions and find out if your company is making the same mistakes as your peers in a down economy. Determine the level of business intelligence opportunity across your organization and whether a business intelligence solution can improve your organization's decision making and, ultimately, its performance.
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sap, cashflow, revenue, stakeholders, business intelligence
    
SAP

Accelerate Business through a Cost-efficient Virtual Workforce

White Paper Published By: Citrix     Published Date: May 13, 2009
The traditional workforce model of permanent employees located in a single or small number of offices has undergone a significant transformation in recent years, accelerated by the effects of the current economic landscape. Drivers of this trend include initiatives to drive growth and expand into other markets, improve customer service, speed to market, improve decision-making processes, and increase both worker and overall organisational productivity.
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citrix, virtualization, virtual workers, remote, remotely
    
Citrix

Managing Cash Flow in Times of Crisis

White Paper Published By: SAP     Published Date: May 04, 2009
Discover specific actions companies can take to ensure high cash-flow velocity and vital liquidity. Get answers to these key questions: How can I protect the health of my commercial cash flows? How can I gain better visibility into sources and uses of cash? And how can I increase control over my global cash balances?
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cash, sap, cash-flow, sap executive, dso
    
SAP

Network and Endpoint Data Leak Prevention: Comprehensive Protection Using a Best-of-Breed Approach

White Paper Published By: Trend Micro, Inc.     Published Date: Apr 29, 2009
The greatest threat to enterprise data security comes from inside threats. Securing the enterprise requires an understanding of the data leak points, environment, people, and processes for managing sensitive information. This white paper explains how network-based and endpoint-based solutions can work together to provide the broadest protection available while ensuring scalability and manageability, and that employee productivity is not impacted.
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trend micro, datadna, data leak, threat, leak
    
Trend Micro, Inc.
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Sub-Categories: Benefits Management, eLearning, Employee Monitoring Software, Employee Performance Management, Employee Training Software, Expense Management, Financial Management, Human Resources Services, Payroll Software, Recruiting Software/Services, Time and Attendance Software, Workforce Management Software

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