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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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See Aternity Workforce APM in Action

Webinar Published By: Aternity     Published Date: May 22, 2015
Learn how Aternity redefines end user experience management in this series of brief videos.
Tags : 
enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management
    
Aternity

Monitoring End User Experience in a VDI Environment

White Paper Published By: Aternity     Published Date: May 18, 2015
This whitepaper provides an overview of Aternity Virtual Desktop Monitoring and how it monitors end user experience in a VDI environment. Aternity goes well beyond traditional Virtual Desktop Infrastructure assessment tools that are primarily focused on planning and testing virtual deployments. Aternity provides in-depth monitoring of end user experience in a production environment spanning tens of thousands of business users.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management
    
Aternity

7 Mobile APM Keys for Driving Workforce Productivity

White Paper Published By: Aternity     Published Date: May 18, 2015
Seven capabilities are required to address the complexity of delivering excellent enterprise mobile experience. Download this whitepaper to learn how.
Tags : 
enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management
    
Aternity

Best Practices for Monitoring the End User Experience within Virtual Desktop Infrastructures

White Paper Published By: Aternity     Published Date: Aug 26, 2011
This whitepaper provides insight, best practices, and recommendations for monitoring the end user experience within Virtual Desktop Infrastructures (VDI).
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aternity, vdi, real end user experience, fpi, frontline performance intelligence
    
Aternity

Live Webinar Sept. 15th: Intro to Aternity, User-Centric Approach to Proactive IT Management

Webinar Published By: Aternity     Published Date: Sep 01, 2010
Join Aternity, A Gartner Cool Vendor in IT Operations for a live demo on how Fortune 500 companies are leveraging our award-winning platform to deliver a user-centric approach to Proactive IT Management.
Tags : 
end user experience, application performance management, proactive it management, desktop virtualization, cloud computing
    
Aternity

Intro to Aternity: LIVE WEBINAR Sept. 15th 2PM EST, User Centric Proactive IT Management in 2010

Webinar Published By: Aternity     Published Date: Aug 20, 2010
Application Performance Management & End User Experience Monitoring Platform for Fortune 500/Global 2000
Tags : 
application performance management, end user experience, frontline performance intelligence, desktop virtualization, infrastructure
    
Aternity

Telecoms re-invention-death of the traditional telco

White Paper Published By: ATG, Inc.     Published Date: Oct 07, 2010
Telecoms companies need to adapt and rapidly to these new threats to ensure they can survive, and hopefully thrive, on some of the new opportunities that emerge. Find out how by downloading this paper.
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atg, telecos, commerce software, communications provider, threats
    
ATG, Inc.

Optimizing the E-Commerce Experience

White Paper Published By: ATG, Inc.     Published Date: Oct 07, 2010
As the online channel becomes core and growth in traditional channels slows, businesses can use optimization services to gain competitive advantage and propel online revenues. Learn from these industry leaders.
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atg, e-commerce optimization, online business channel, b2b, web analytics
    
ATG, Inc.

Extending Online Customer Service To The Mobile Channel

White Paper Published By: ATG, Inc.     Published Date: Oct 07, 2010
Read the complimentary analyst report to gain valuable insight and actionable strategies for extending your customer service to the online channel.
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atg, online customer service, mobile channel, mobile commerce, ebusiness
    
ATG, Inc.

European consumer attitudes to mobile commerce: Key barriers and opportunities

White Paper Published By: ATG, Inc.     Published Date: Oct 07, 2010
This research should help define how to best include mobile as part of an integrated commerce strategy.
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atg, mobile commerce, ebusiness, internet shopping, customer interaction service
    
ATG, Inc.

Live Help: The Power of Click to Call and Click to Chat

White Paper Published By: ATG, Inc.     Published Date: Oct 07, 2010
Why business must offer live voice and text chat assistance to drive online sales.
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atg, voice chat, roi, online channel investment, voice-based sales assistance
    
ATG, Inc.

4 Human Resources Documents Every Manager Can't Live Without

White Paper Published By: Atlas Business Solutions     Published Date: Feb 27, 2008
Whether you are a seasoned Human Resource professional, or the owner or manager of a small business, understanding the intricacies involved in organizing the Human Resource functions is absolutely essential to running an efficient and legally compliant company. In this whitepaper, you’ll learn about the four main types of HR documents every manager can’t live without.
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personnel, workforce, human resources, workforce management, document management
    
Atlas Business Solutions

How to Slay the Dragon of Enterprise Work

White Paper Published By: AtTask     Published Date: Jul 17, 2014
If you’re reading this eBook, it’s probably because you’ve got a pest control problem. This isn’t just an irritating lizard infestation, though. This is larger and nastier than lizards; it’s a huge, nasty, fire-breathing, hard to ignore, dragon. The dragon of work chaos. And you need to know how to slay it. Well, there’s no need to fear. This eBook will teach you the right—and necessary—weapons to help you extinguish the fire, examine your burn wounds, and exterminate the work chaos dragon for good.
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at task, work chaos, solutions, input processes, poor visibility
    
AtTask

Making the Transition from Project Management to Project Leadership

White Paper Published By: AtTask     Published Date: Jul 17, 2014
When it comes to project management, we tend to talk about the tactical—the assignments, the tasks, the approvals, and so on. But business is evolving, and many project teams are now being asked to lead change, instead of just timelines and milestones. This evolution is accelerating and is driven by fresh thinking and business necessity supported by advanced technologies that are highly accessible to a much broader range of contributors. Effectively managing work is no longer just the role of a few specialists. In this Whitepaper you will learn lessons from 40 PPM experts on making the transition from project management to project leadership.
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at task, it organizations, work requests, technology changes, project updates
    
AtTask

10 Problems Preventing Your IT Team From Doing Their Best Work and How to Solve Them

White Paper Published By: AtTask     Published Date: Jul 17, 2014
Rapid changes in both technology and business mean that IT departments are constantly barraged with new projects whether it's writing a web app or implementing new infrastructure for mobile application. It's a challenge just to stay ahead of the curve. This Whitepaper examines the top 10 every day pains that prevent IT managers from getting work done and offers some new and trusted solutions for improving your productivity.
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at task, it organizations, work requests, technology changes, project updates
    
AtTask

Use Social Techniques to Increase Project Visibility

White Paper Published By: AtTask     Published Date: Feb 11, 2012
In this free case study Forrester Research explains how the melding of task management with social networking is increasing transparency and team member buy-in for projects - dramatically increasing projects delivered on time and within budget.
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task management software, task tracking software, task software, task project management, business task management software
    
AtTask

Download The 3 Keys To Avoid Project Failure

White Paper Published By: AtTask     Published Date: Feb 11, 2012
It really doesn't matter if you are leading an army into battle or a product into market, sometimes the best solutions seem counter-intuitive. The same is true with project management. This document will safeguard your success.
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project management mistakes, project management failures, it project failures, project failure statistics, project failure reasons
    
AtTask

Mitigate Risk of Project Failure With This Planning Guide

White Paper Published By: AtTask     Published Date: Feb 11, 2012
To protect their investment in a project, an organization needs to engage in a three step process to put a reasonable and viable risk management plan in place. This free guide walks you through the process.
Tags : 
project risk management, risk management tools, it project risk management, enterprise risk management, risk management plan
    
AtTask

Download This Formula To Successfully Managing Projects

White Paper Published By: AtTask     Published Date: Feb 11, 2012
Regardless the structure of your projects and work, the right work management approach can be the formula for success in your organization. This easy to read, 3 page guide, will introduce you to this formula.
Tags : 
successful project techniques, project management success, achieving business success, project management techniques, project success
    
AtTask

Enterprise Work Management and the Future of Collaboration

White Paper Published By: AtTask EMEA     Published Date: Mar 11, 2014
A look at the necessity of collaboration for organisations to provide their workers with the processes and capabilities to empower them to do their best work.
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collaboration, enterprise, connectivity, productivity, efficiency
    
AtTask EMEA

Delivering Real-time Enterprise Information Integration for Unified Access from ESG

White Paper Published By: Attivio     Published Date: Apr 07, 2010
The wealth and volume of content and data, including new applications and data sources, cloud computing, SaaS, email, SharePoint and public content, have made information integration more important than ever.
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attivio, unified information access, voc, voice of the customer, customer service
    
Attivio

Post-Discovery Intelligent Applications - The Next Big Thing

White Paper Published By: Attivio     Published Date: Apr 07, 2010
In this paper, well known data management authority Mark Albala proposes replacing the reliance on data models as the fixed navigation scheme used for storing, reporting and analyzing information with a new unified information access capability that enables more agile, insightful and pro-active decisions.
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attivio, post-discovery intelligent application, analytic information delivery, business intelligence, enterprise applications
    
Attivio

Controlling Information Extracted from a Database

White Paper Published By: Avalere     Published Date: Apr 02, 2007
Sensitive documents, files and intellectual property are extracted from a central repository such as a database, records management system, or document management system to complete daily tasks, however, extracting this information can lead to a security breach.  Avalere provides the tools you need to control the proliferation of sensitive information throughout your organization.
Tags : 
security, security management, database admin, dba, records management
    
Avalere

Building a Borderless Business

White Paper Published By: Avaya     Published Date: Jun 15, 2016
Build a better midsized business without borders Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Tags : 
business, business collaboration, communications, best practices, productivity
    
Avaya

SDN Expectations

White Paper Published By: Avaya     Published Date: Mar 10, 2016
This research set out to investigate opinions among IT professionals around the world about SDN technology and its future in their organisation. It explores the network problems companies experience and their expectations of SDN to solve them. It also looks at the current adoption status for SDN and what is holding companies back from adoption.
Tags : 
technology, business optimization, communications, information technology, reports
    
Avaya
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Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA

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