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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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Sharing Simplified - Consolidating Multiple File Sharing Technologies

White Paper Published By: Box     Published Date: May 31, 2012
Read how one company's continuing consolidation of file sharing technologies reaped benefits that any organization may derive by undertaking that effort.
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sharing, dow, free online storage, online storage, file sharing
    
Box

Empowering Your Mobile Worker

White Paper Published By: Box     Published Date: May 31, 2012
Here's how some of the nation's most progressive corporations are meeting the many needs of their mobile workers - without overwhelming their IT departments - with the help of Box.
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mobile, mobile worker, communication devices, free online storage, online storage
    
Box

The ROI of Cloud Apps A Total Economic Impact Analysis Uncovers Long-Term Value In Cloud Apps

White Paper Published By: Box     Published Date: May 30, 2012
This report analyzes the longer-term, five-year cost of ownership and value for cloud applications across four categories: CRM, ERP, collaboration (including email), and IT service management.
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free online storage, online storage, file sharing, online file storage, share files online
    
Box

The Cloud: Reinventing Enterprise Collaboration

White Paper Published By: Box     Published Date: Mar 14, 2012
Read how organizations are realizing massive productivity gains by transitioning their content management solutions to cloud-based models.
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cloud, enterprise, collaboration, productivity, transition
    
Box

Advanced Product Design for Industry 4.0 E-Series

Free Offer Published By: BOXX     Published Date: Jun 13, 2019
Access the advanced product design series and learn how to improve your product development workflow.
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boxx, nvidia, visual computing, visualization, simulation
    
BOXX

Online Video Hosting Made Easy

Free Offer Published By: Brightcove     Published Date: Jul 01, 2011
Brightcove Video Cloud gives you everything you need to deliver professional quality video to audiences on every screen.
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brightcove, free trial, publishing online video, content, viewers
    
Brightcove

Reaching Your Audience: A Practical Guide to Online Video Distribution

White Paper Published By: BrightCove     Published Date: Dec 12, 2008
With the explosive growth of online video, many marketers are experimenting with a variety of distribution strategies. Discover how you can quickly, easily develop the right distribution strategy for your online video content. The right distribution strategy can increase traffic to your website, build a more widely known and influential brand, and tap into previously unreachable customer bases.
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brightcove, online video, online video distribution, search engine optimization, viral
    
BrightCove

Love 'Em, Leave 'Em and Move On

White Paper Published By: Bronto     Published Date: Mar 28, 2014
A love-infused tale of how email strategy may just save your relationships' or end them. This entertaining and informative paper explains how analyzing a small set of key metrics will provide answers to the big questions around declining engagement rates.
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bronto, matketing, email marketing, subscribers, list serve
    
Bronto

What's Up, .DOC? ODF, OOXML, and the Revolutionary Implications of XML in Productivity Applications

White Paper Published By: Burton Group     Published Date: Apr 08, 2008
Industry debate about the relative merits of OpenDocument Format (ODF) and Ecma 376 Office Open XML (OOXML) highlights the significance of the productivity application market shift from binary and proprietary file formats to vendor- and product-independent Extensible Markup Language (XML) models. The competitive stakes are huge, and the related political posturing is sometimes perplexing.
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odf, document, open document format, burton group, xml
    
Burton Group

Cost Justification: Profitable Customer Loyalty

White Paper Published By: Business Assyst     Published Date: Mar 26, 2007
Interest in customer loyalty programs has never been more avid. After a number of years when such programs always seemed to be on the brink of taking off - but never quite managed to reach expectations - recent years have seen a real and dramatic increase in their uptake. This paper explores the issues which need to be addressed in order to cost justify the implementation of a customer loyalty system.
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crm, customer relationship management, customer experience management, loyalty, retention
    
Business Assyst

Do Smart Cards and Loyalty Systems Really Mix?

White Paper Published By: Business Assyst     Published Date: Mar 26, 2007
This paper considers whether smart cards really do have a role to play in loyalty systems or whether they are simply being promoted by the suppliers of smart card technology into what they see as a fast growing, profitable marketplace.
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customer satisfaction, customer relationship management, customer interaction service, customer experience management, smart card
    
Business Assyst

Have Loyalty Cards Peaked?

White Paper Published By: Business Assyst     Published Date: Mar 26, 2007
Have loyalty cards reached the stage in their development when they are likely to be merged with other marketing and retailing systems, or will they simply fade away and join their precursors, the green shield stamps, in some far flung promotional graveyard?
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customer experience management, customer interaction service, customer relationship management, crm, customer satisfaction
    
Business Assyst

Introduction to the Loyalty Industry

White Paper Published By: Business Assyst     Published Date: Mar 26, 2007
Who said, "Money Can’t Buy You Love"? A useful metaphor, though, to help understand the true concept behind customer loyalty. Loyalty programs are about developing sustainable, mutually beneficial relationships. Price incentives can generate a short-term sales uplift but will not engender long-term loyalty.
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customer experience management, customer interaction service, customer relationship management, crm, customer satisfaction
    
Business Assyst

Top 15 Manufacturing Software Vendors Revealed

White Paper Published By: Business Software     Published Date: Apr 04, 2013
Today's production processes have become increasingly complex and multi-faced, leaving many manufacturers challenged to find methods for simplifying and streamlining their activities. Additionally, as competition continues to heat up in all industries, they must constantly find new ways to reduce production costs. Manufacturing software packages empower businesses to do just that - giving them the advanced technologies they need to maximize efficiency and minimize overhead. Read on to learn about the top 15 manufacturing software vendors revealed.
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advanced technology, business-software.com, streamlining, competition, top 15 vendors
    
Business Software

Top 15 Supply Chain Management Software Vendors Revealed

White Paper Published By: Business Software     Published Date: Apr 04, 2013
SCM is a combination of science and software that encompasses all operations within the supply chain, including the sourcing, acquisition, and storage of raw materials; the scheduling and management of work-in process; and the warehousing and distribution of finished products. With SCM solutions, businesses can streamline and automate the planning, execution, and control of these key activities.
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supply chain management, software, business-software.com, vendors, revealed
    
Business Software

Top 20 ERP Software Vendors Revealed

White Paper Published By: Business Software     Published Date: Apr 04, 2013
An ERP system combines methodologies with software and hardware components to integrate numerous critical back-office functions across a company. Made up of a series of “modules”, or applications that are seamlessly linked together through a common database, an ERP system enables various departments or operating units such as Accounting and Finance, Human Resources, Production, and Fulfillment and Distribution to coordinate activities, share information, and collaborate. In this white paper, Business-Software.com profiles the leading ERP software vendors. Download this white paper to learn more!
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business-software.com, erp systems, methodologies, top 20, coordination
    
Business Software

How to Save $10,000 Per Year on Your Web Design

White Paper Published By: Business.com     Published Date: Jan 16, 2013
This guide reveals exactly what a web designer does and gives you tips on how to choose the one that's right for you. Most importantly, you'll learn to save money -- up to $10,000 per year -- when it finally comes to start building your web site.
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web design, resource nation, cost savings, business, knowledge management
    
Business.com

How to Save $750 Per Year on Your Web Conferencing

White Paper Published By: Business.com     Published Date: Jan 16, 2013
One of the newest and most practical uses of corporate technology is web conferencing, which allows people from multiple locations to meet and/or collaborate at the same time. With this being a rising necessity, Learn how to save on web conferencing.
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resource nation, web conferencing, saving on web conferencing, collaboration, knowledge management
    
Business.com

Easily compare top Maintenance Management Software companies and receive free prices quotes!

White Paper Published By: Business.com     Published Date: Oct 09, 2012
Maintenance management software is a computer database solution that contains information for your organization's maintenance operations.
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maintenance management software, business, intelligence, software, management
    
Business.com

Business Phone Systems Pricing Guide

Free Offer Published By: BuyerZone     Published Date: Feb 18, 2014
This Phone Systems Buyer's Guide will help you understand the type of decisions you need to make, how to choose a business phone system, and how to find a phone system dealer.
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buyerzone, phone system, phones, business phones, web conferences
    
BuyerZone

Managing PST Files from Discovery to the Archive

White Paper Published By: C2C Systems, Inc.     Published Date: Mar 15, 2007
As the need to retain corporate data has increased to meet regulatory requirements-- and best practice may dictate email meeting certain internal policies-- the very existence of PSTs is putting email more and more "at risk. So what can you do about PSTs?
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im and email archiving, im archive, email archive, email security, data management
    
C2C Systems, Inc.

Compliance Archives: Can You Prove Your Email Integrity?

White Paper Published By: C2C Systems, Inc.     Published Date: Mar 15, 2007
This paper considers the use of email archives for compliance. It will also review how archives are trusted and look at what has to be done to ensure that integrity is maintained throughout the chain of events that take place within an email archive environment.
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compliance, email archiving, data quality, records management, personal email
    
C2C Systems, Inc.

Study CIOs say Application Performance is Top Priority, End User is King

White Paper Published By: CA Service Assurance     Published Date: May 23, 2011
IDG Research Services recently conducted a study via the CIO Forum on LinkedIn. The results found that CIOs and IT leaders recognize the business impact of web application performance. It's all about the end user: ensuring customer satisfaction, increasing employee productivity, and lowering IT costs.
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web application performance, cio, end user, idg research services, linkedin
    
CA Service Assurance

Enhancing IT Support with Knowledge Management

White Paper Published By: CA SM     Published Date: Jun 02, 2008
The potential benefits of adopting a Knowledge Management strategy are significant and have far-reaching implications for a business when implemented correctly. The correct use of Knowledge Management techniques and technology makes a company agile and more responsive to the needs of the customer, resulting in enhanced business performance and greater return on investment.
Tags : 
ca sm, ca service management, service management, knowledge management, custoer service
    
CA SM

Agile Operations and the Three Ways

White Paper Published By: CA Tech     Published Date: Jan 04, 2016
This whitepaper reveals three ways an agile operating model can improve your business.
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devops, agile deployment, agile development, agile operations, application performance management
    
CA Tech
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Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA

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