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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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How to Ready Your Organization for Skype for Business/Lync Enterprise Voice and Transition

White Paper Published By: Polycom     Published Date: Sep 15, 2015
There is a transformational shift around enterprise voice solutions as organizations move from the PBX to unified communications (UC) for their voice needs. In parallel, many organizations are moving their existing on-premises IT and communications infrastructure into the cloud. This brief outlines the benefits and considerations of balancing both of these transitions.
Tags : 
communications, skype, polycom, voice, voice over ip
    
Polycom

The Top 3 Questions to Ask Yourself Prior to Migrating to Skype for Business Voice

White Paper Published By: Polycom     Published Date: Sep 15, 2015
UC—the concept of streamlining phone, email, chat, video and content collaboration—has become a corporate objective for reducing the cost and complexity of communications and increasing employee productivity. What began more than 10 years ago as a hardware-driven effort to combine PBX systems, computer servers and video infrastructure is now evolving to include software-enabled processes and functionality.
Tags : 
collaboration, communications, conferencing, enterprise, lync
    
Polycom

How to Integrate Microsoft Lync (And Skype for Business) and Non-Lync Video Experiences

White Paper Published By: Polycom     Published Date: Sep 15, 2015
A true integrated video collaboration solution should be able to connect disparate environments and provide a high quality and simple experience for users. Such a unified solution, when integrated into an intuitive, foolproof workflow for multipoint video collaboration, has the potential to transform the culture of video collaboration and realize highly leveraged end-to end group collaboration.
Tags : 
byod, collaboration, communicaitons, conferencing, enterprise
    
Polycom

Fünf Erfolgsfaktoren für moderne Vertriebsmitarbeiter

White Paper Published By: Oracle     Published Date: Sep 14, 2015
Dieser Bericht zeigt wie mit Oracle Sales Cloud ein moderner Vertrieb aufgebaut werden kann. Erfahren Sie hier wie Sie im Zeitalter der digitalen Kunden erfolgreicher verkaufen können.
Tags : 
sales. sell faster and more easily, social selling, customer satisfaction, customer engagement, sales reps
    
Oracle

Getting Started with Social Selling

White Paper Published By: Oracle     Published Date: Sep 14, 2015
Finden Sie in diesem eBook heraus wie das digitale Zeitalter die Vertriebs- und Marketinglandschaft revolutioniert hat.
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social media, social selling, the value of social selling, social selling solutions, sales leader
    
Oracle

Uponor case study: On the road to marketing maturity with the Sitecore® Experience Platform™

Case Study Published By: Sitecore     Published Date: Sep 11, 2015
Download now to learn how Uponor tackled these challenges by leveraging The Sitecore® Experience Platform™ and using the Sitecore’s Customer Experience Maturity Model to create a custom marketing roadmap plan that creates extraordinary customer experiences.
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marketing maturity, uponor, sitecore, crm, customer experience
    
Sitecore

Top 5 Reasons Retailers Go Google

White Paper Published By: Cloud Sherpas     Published Date: Sep 10, 2015
Download this whitepaper now to find out the Top Reasons Retailers Go Google
Tags : 
go google, reasons to go google, retail industry and google, cloud sherpas, it management
    
Cloud Sherpas

Case Study: Dick Smith

White Paper Published By: Cloud Sherpas     Published Date: Sep 10, 2015
The Retail Operations team at Dick Smith moved to Google Apps with help from Cloud Sherpas just over a year ago to improve the communication and coordination between our 3,000 or so staff in 376 stores across Australia and New Zealand. Since then, we’ve seen some pretty dramatic improvements and efficiencies in the way we get information out to our staff, thanks to Google Drive and Google Sites.
Tags : 
google drive, moving to google, going google, cloud sherpas, it management
    
Cloud Sherpas

The 7 Vaults of cloud TCO

White Paper Published By: EvolveIP     Published Date: Sep 09, 2015
When considering any new financial undertaking, you need to conduct a comparison between what you are already spending and what you will spend. In most financial comparisons, you can look at previous patterns to predict future costs or options.
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networking, it management, knowledge management, data management, business technology
    
EvolveIP

Virtualization Total Cost of Ownership Calculator

Free Offer Published By: EvolveIP     Published Date: Sep 09, 2015
Evolve IP’s virtualization TCO calculator is a comprehensive financial tool that produces an accurate analysis of on-premise data center hardware, software, and operational costs. Unlike overly simplified marketing gimmicks on the Internet, this is the actual tool we are using successfully with IT executives across the country. When completed and compared to a cloud services quote, you’ll be able to accurately determine which solution is right for your organization.
Tags : 
networking, it management, knowledge management, enterprise applications, business technology
    
EvolveIP

7 REASONS TO E-SIGN CONTRACTS

White Paper Published By: Silanis Technology     Published Date: Sep 08, 2015
In this white paper, we share the top benefits of e-contracting with e-signatures, as articulated by customers in real estate, healthcare, retail sales, consulting and government.
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silanis, silanis technology, esignature, signature, digital signature
    
Silanis Technology

InsideBIGDATA Guide to Retail

White Paper Published By: Dell     Published Date: Sep 06, 2015
Retailers can analyze this data to generate insights about individual consumer preferences and behaviors, and offer personalized recommendations in near real-time. Key to this is the ability to optimize merchandise selections and pricing that are tailored to a consumer’s likes and dislikes.
Tags : 
ibm, big data, retail data, retail, consumer data
    
Dell

Preparing Your Business for EMV Payments

White Paper Published By: Sage     Published Date: Aug 31, 2015
An Essential Guide to Protecting Your Sales, Profits and Brand.
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sage, emv payments, credit card processing, processing terminals, data security standards
    
Sage

Mobile Payments: What every small and mid-sized business should know

White Paper Published By: Sage     Published Date: Aug 31, 2015
In this report, we will examine all facets of mobile payment processing, beginning with a very brief history of mobile payments and forecasts for the future. We will then explore the benefits of mobility for small and mid-sized businesses, the ease of processing mobile payments, the equipment required and the issues small and mid-sized businesses should take into consideration when taking your business mobile.
Tags : 
sage, mobile payments, business mobile, mobility, wireless
    
Sage

Electronic Signatures for Healthcare

White Paper Published By: Silanis     Published Date: Aug 30, 2015
Download this report for an in-depth examination of how electronic signatures are diminishing time consuming paperwork and allowing clinicians to prioritize patient care.
Tags : 
silanis, esignlive, electronic signature, regulatory compliance, compliance
    
Silanis

E-book: Defending the BYOD Healthcare Landscape: Strategies for Safeguarding Patient Data

White Paper Published By: TigerText     Published Date: Aug 30, 2015
Download this Healthcare Informatics e-book for a comprehensive understanding of the BYOD policy, the challenges faced, and the impact it could have on the industry.
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tigertext, tiger text, byod, hippa compliance, patient data
    
TigerText

Breaking Bad: The Risks of Unsecure File Sharing

White Paper Published By: Intralinks     Published Date: Aug 28, 2015
While file sharing proliferates in the enterprise environment, the unsecure and unsanctioned deployment of file sharing technologies poses significant risk to organizations.
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security, it management, knowledge management, data management, business technology
    
Intralinks

Content is the New Perimeter: The Security and Regulatory Drivers for Information Rights Management

White Paper Published By: Intralinks     Published Date: Aug 28, 2015
They say content is king. But if your content isn’t protected, it’s a king with no clothes.
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security, it management, knowledge management, data management, business technology
    
Intralinks

ESG Microsoft Hybrid Cloud Report

White Paper Published By: Cisco     Published Date: Aug 28, 2015
Enterprises are rapidly adopting cloud computing solutions in order to meet dynamically changing business requirements. These solutions are typically comprised of both private and public cloud deployments, resulting in the creation of hybrid clouds that are designed to rapidly scale up and down in response to user demands, and they provide the advantages of elastic computing economics.
Tags : 
cloud, hybrid, iot, public cloud, content management system
    
Cisco

To Cloud or Not to Cloud: Which Communication Deployment Options is Best for Your Business

White Paper Published By: Cisco     Published Date: Aug 27, 2015
Learn more about the advantages of each decision based on your own business and IT priorities to learn which communication deployment option works best
Tags : 
cloud computing, communication deployment, it priorities, collaboration solutions, collaboration capabilities
    
Cisco

Forbes Insights: 8 Advantages of Video Conferencing-NEW MORGAN PAGE

White Paper Published By: Cisco     Published Date: Aug 27, 2015
Read this whitepaper to learn how top 8 ways video conferences are helping companies improve their business advantage.
Tags : 
video conferencing, business intelligence, collaboration management, forbes insights, online conferencing methods
    
Cisco

2015 Gartner Magic Quadrant for Contact Center Infrastructure

White Paper Published By: Cisco     Published Date: Aug 27, 2015
Gartner's evaluation of 16 contact center infrastructure (CCI) vendors in its 2015 CCI Magic Quadrant report.
Tags : 
contact center infrastructure, unified communication, infrastructure management, crm, customer relationship management
    
Cisco

2015 Gartner Magic Quadrant: Unified Communications for Midsize Enterprises

White Paper Published By: Cisco     Published Date: Aug 27, 2015
Magic Quadrant report looking specifically at on-premises unified communications requirements for midsize organizations with 100 to 999 employees.
Tags : 
unified communications, midsize enterprise, uc solutions, productivity, business process
    
Cisco

Ovum White Paper

White Paper Published By: Cisco     Published Date: Aug 27, 2015
Read this Ovum white paper to learn the benefits of cloud contact centers, how to choose the best solution, and how to select the right partners.
Tags : 
cloud contact center, customer experience, cloud contact center solution, cloud solutions, cloud technology
    
Cisco

Connected Factory Starter Kit

White Paper Published By: Cisco     Published Date: Aug 27, 2015
This kit offers everything needed to connect, secure, and analyze a manufacturing floor, to evaluate the benefits of a connected factory before launching factory-wide.
Tags : 
connected factory, starter kit, manufacturing process management, programmable logic controllers, plcs
    
Cisco
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Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA

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