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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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Cisco Unified Access (UA) and Bring Your Own Device (BYOD) CVD

White Paper Published By: Cisco     Published Date: Feb 13, 2015
Get the Cisco Validated Design Guide that helps you deploy personal, corporate, and guest devices on a highly secure network. Complete the form to get the design guide now.
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design guide, deploy devices, securely deploy, byod, infrastructure
    
Cisco

Cisco Virtual Expertise Business Offer

White Paper Published By: Cisco     Published Date: Oct 06, 2015
Read more to learn how The Virtual Expertise business offer delivers a consistent, interactive experience that increases upsell/cross sell, improve expert productivity, and increases customer loyalty.
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cisco, virtual expertise, expert productivity, interactive experience, crm
    
Cisco

Citrix ShareFile Enterprise Edition - Secure, sync and share enterprise files everywhere

White Paper Published By: Citrix Systems, Inc.     Published Date: Jan 27, 2016
To help IT regain control over employee file sharing, Citrix offers ShareFile—an enterprise-class, IT-managed, secure file sync and sharing service. ShareFile offers IT the ability to control sensitive corporate data while meeting the mobility and collaboration needs of users. Download white paper and learn more.
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citrix, sharefile, enterprise, security, email security
    
Citrix Systems, Inc.

Citrix ShareFile Enterprise: Technical Overview

White Paper Published By: Citrix Systems, Inc.     Published Date: Jan 27, 2016
Citrix ShareFile Enterprise helps IT organizations retain control while improving collaboration and productivity. ShareFile completes the mobility story with a rich, enterprise-ready, follow-me data solution. Download white paper to learn more.
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citrix, sharefile, enterprise, data, ip telephony
    
Citrix Systems, Inc.

Citrix TriScale Technology Brings Cloud Scale to Enterprise Networks

White Paper Published By: Citrix NetScaler     Published Date: May 06, 2013
Citrix TriScale drives unprecedented network scalability, enabling IT teams to build enterprise cloud networks that can Scale Up performance 5x, Scale Out capacity by 32x, and Scale In consolidation by running up to 40 appliances in a single platform.
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cloud scale, enterprise netwroks, citrix triscale technology, scalability, citrix
    
Citrix NetScaler

Citrix XenDesktop: The Best Desktop Delivery System For Today's Demanding Business Needs

White Paper Published By: Citrix     Published Date: May 27, 2009
Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs.
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citrix, virtualization, hdx, xendesktop, sla
    
Citrix

City of Almere Success Story: Streamlined Government Processes

White Paper Published By: Adobe     Published Date: Feb 20, 2014
The City of Almere in the Netherlands uses Adobe® Acrobat® Pro to enhance collaboration among officials and improve the delivery of government services to citizens.
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adobe, adobe acrobat pro, software, collaboration, streamlining
    
Adobe

Clearing the Way for Faster, Smarter Decisions:Instant, Accurate Information drives Competitive Edge

White Paper Published By: SAP     Published Date: Aug 11, 2010
This paper will examine how you can gain reliable, accessible information from efficient, integrated IT systems - and use that information to make faster, smarter decisions.
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sap sme, information management, integrated it system, business management solutions, smb
    
SAP

Closing the Marketing Credibility Gap

White Paper Published By: Aprimo, Inc.     Published Date: Dec 19, 2008
Creativity. It’s what sets marketing apart from all of the other functional groups within the enterprise. While other professions rely on spreadsheets and repeatable procedures to get work done, marketing can leverage that one additional dimension to make a big impact.
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marketing credibility gap, aprimo, marketing, advertising campaign, enterprise marketing management
    
Aprimo, Inc.

Closing the Order-to-Cash Performance Gap between Document Processes and SAP Solutions

White Paper Published By: Esker     Published Date: Dec 18, 2015
Includes success stories from other companies running SAP who automated their O2C processes! Download now!
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esker, performance gap, document processes, sap solutions, sap
    
Esker

Cloud & Virtualization Security for Dummies

White Paper Published By: CDW-Trend Micro     Published Date: Mar 26, 2015
This book explores the security challenges of virtualization in the data center, at the endpoint, and in the cloud. I explain why using traditional security products built for physical systems is a mistake for virtual systems. Finally, I explain how virtualaware security solutions provide in-depth security without compromising performance in virtual, cloud, and hybrid environments that include a mix of virtual and physical systems.
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cloud security, virtualization security, virtualization, data center, security
    
CDW-Trend Micro

Cloud - Without Compromise

White Paper Published By: Oracle     Published Date: Nov 27, 2013
Today many HR organizations are struggling with systems that fall short when it comes to meeting the strategic demand for a talented and engaged workforce. In fact, 84% of HR organizations are currently looking at cloud alternatives, but the promise of the cloud can lead to fragmented, inflexible systems with limited functionality that result in inconsistent global HR processes. What’s more, HR IT has questions about key requirements like integration, data security, and performance.
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cloud crm, technology, business needs, best practices, crm solution
    
Oracle

Cloud and Compliance in One – Is it Possible?

White Paper Published By: Intel Security     Published Date: Feb 23, 2015
This paper reveals how cloud and compliance could be in one thanks to McAfee Enterprise Security Manager.
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security information, security connected framework, big security data, big data, log management
    
Intel Security

Cloud Apps and CDW: And Now You're Working at a Higher Level

White Paper Published By: CDW     Published Date: Jun 25, 2015
Cloud apps are on the rise. They’re streamlining work processes, elevating productivity and helping organizations reach peak performance. But getting there isn’t easy. We can ease the burdens that come with transitioning to the cloud and assist with the migration and implementation processes. So you can take your organization to new heights in no time.
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cloud, application, cdw, migration, implementation
    
CDW

Cloud Assurance: Ensuring Security and Compliance for your IT Environment

White Paper Published By: EarthLink Business     Published Date: May 15, 2014
This paper covers the latest security trends, reinforces best practices in securing a cloud infrastructure, and outlines how best to meet compliance requirements (e.g., PCI, HIPAA).
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earthlink, cloud infrastructure, cloud computing, midsize businesses, cloud security
    
EarthLink Business

Cloud Benefits for the IT Service Management Market

White Paper Published By: BMC Software     Published Date: Feb 03, 2014
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision, requiring organizations to assess carefully the potential impact on their business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT to and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud
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bmc, cosumerized technology, cloud technology, mobile technology, social technology
    
BMC Software

Cloud Business Email Market Quadrant

White Paper Published By: SilverSky     Published Date: Mar 26, 2014
The Radicati Group, a technology market research firm, highlights its choices for Cloud Business Email providers based on market share and functionality. They detail the criteria for a Top Performer in this market and include SilverSky in that category.
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silversky, ibm, cloud, cloud business, email
    
SilverSky

Cloud Business Email: The Market Leaders

White Paper Published By: SilverSky     Published Date: May 22, 2014
Who are the current leaders in the business email market? The Radicati Group, a technology market research firm, said SilverSky offers “one of the most secure Cloud Business Email services available in the market today.” When run on IBM SoftLayer, it’s also the most reliable. Read the full report.
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silversky, ibm, email, email services, email service providers
    
SilverSky

Cloud Data Rocks out Roskilde Music Festival in Denmark

White Paper Published By: IBM     Published Date: Jul 14, 2016
How do you keep 130,000 guests safely entertained, fed, watered and informed in a sustainable way? Roskilde Festival knew that the critical insights lay hidden in huge volumes of real-time data. The Copenhagen Business School used IBM technologies to build a cloud big data lab that correlates information from multiple sources, delivering valuable insight for planning and running the festival. Download to learn more.
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ibm, datamart on demand, data, analytics, big data
    
IBM

Cloud Evaluation Guide

White Paper Published By: Cisco Systems     Published Date: Jun 27, 2013
This practical guide can help you choose the best cloud solution for your company. If you are considering alternatives to an on-premises communications system, you need to thoroughly understand the issues and options. Since anyone with a server and an Internet connection can become a cloud vendor, how do you know what to ask, or who to believe? This guide gives you a three-step process, or evaluation guide, you can use to cut through the hype and make an informed decision.
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cloud solution, integrated solution, application, network, on-premises communication system
    
Cisco Systems

Cloud IAM TCO assessment: How much could you be saving?

White Paper Published By: IBM     Published Date: Oct 20, 2016
Adopting Identity as a Service (IDaaS), also known as Cloud IAM, can reduce your IT costs, but how do you convince your organization to take the leap? Use this TCO guide to compare the cost of on-premises and cloud-based IAM, such as IBM Cloud Identity Service. Then, calculate your three-year cost savings to truly "wow" your team.
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ibm, security, ciso, cloud iam, identity service device
    
IBM

Cloud Mechanics: Delivering Performance in Shared Environments

White Paper Published By: VMTurbo     Published Date: Mar 25, 2015
Expedient Data Centers, a leader in Managed and Data Center Services with locations from Cleveland to Memphis to Boston, unpacks the mechanics of how it consistently meets Service Level Agreements for its customers. This whitepaper explores how service providers use VMTurbo to provide consistent performance across all workloads, as well as the three roles a responsible managed service provider (MSP) takes in order to accomplish that directive.
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vmturbo, cloud mechanics, msp, data center services, managed service provider
    
VMTurbo

Cloud Requires Dynamic Security

White Paper Published By: IBM     Published Date: Apr 09, 2015
Adopt cloud confidently with the IBM Dynamic Cloud Security Portfolio. A comprehensive set of capabilities that provide access management, data and application protection, and deep visibility.
Tags : 
cloud, cloud security, ibm, ibm dynamic cloud security portfolio, access management
    
IBM

Cloud-Based Contact Center Software - NJ 2-1-1 Success Story

White Paper Published By: Five9     Published Date: Apr 29, 2013
NJ 2-1-1 is a free phone number and online database that connects New Jersey residents quickly and effectively to community resources and emergency information. It is part of a growing national model that provides 190 million Americans in all 50 states.
Tags : 
five9, cloud, cloud computing, cloud-based contact center, contact center software
    
Five9

Cloud-Based Contact Center Software : DirectBuy San Diego Success Story

White Paper Published By: Five9     Published Date: Apr 30, 2013
DirectBuy is a wholesale-direct seller of consumer products and services.
Tags : 
five9, cloud computing, cloud-based contact center, directbuy, networking
    
Five9
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Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA

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