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The Total Economic Impact Of IBM Managed Mobility for BYOD

White Paper Published By: IBM     Published Date: Oct 10, 2013
As your employees bring their own smartphones and tablets to the workplace, you need to create a flexible mobile environment that allows personally owned and corporate-issued devices to co-exist. IBM Mobile Enterprise Services for managed mobility is designed to help reduce the complexity that comes with multiple mobile platforms. IBM recently commissioned Forrester Consulting to examine the total economic impact and potential return on investment that companies realized by engaging IBM to implement a “bring your own device” program. In this report, you’ll learn how these companies: Increased employee productivity and satisfaction; expanded revenues from improved sales mobility, and decreased replacement, mobility infrastructure and support costs.
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managed mobility, byod, michelle evangelista, bring your own device, mobile
    
IBM

The Total Economic Impact of Polycom Voice Solutions for Skype for Business

White Paper Published By: Polycom     Published Date: Sep 15, 2015
Polycom voice solutions for Microsoft Lync helped the Organization profiled achieve the following benefits (risk and present value [PV] adjusted) over three years: Improved productivity and collaboration: $12,341,123. Employee relocation cost savings: $452,351. Phone purchase and installation savings: $1,988,182. Managed services cost savings: $582,269. Total cost savings and benefits: $15,363,925.
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collaboration, communications, conferencing, lync, microsoft
    
Polycom

The Unified Communications Playbook

White Paper Published By: Wheelhouse     Published Date: Aug 09, 2013
Unified Communications, or UC, has no official or even widely accepted definition. Pundits, analysts and journalists all have their own descriptions. So do vendors – theirs just happen to fit their own products perfectly. But this lack of consensus doesn’t mean the term is meaningless. In fact, unified communications is a complex but very real phenomenon. And this phenomenon has the potential to radically improve businesses’ ability to communicate.
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unified communications, communications, internetworking hardware, network architecture, mobile computing
    
Wheelhouse

To Productivity & Beyond: Prioritizing Technology for the Future of Work

White Paper Published By: Citrix ShareFile     Published Date: Feb 01, 2017
Learn how far modern tech can take you. Read the e-book to learn how you can: - Integrate new work routines - Improve client relationships - Eliminate barriers to collaboration
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networking, it management, enterprise applications, electronics, business technology
    
Citrix ShareFile

Top 10 Concerns of Buying a VoIP Business Phone System

White Paper Published By: Wheelhouse Technologies     Published Date: Mar 23, 2012
This white paper discusses the ten biggest concerns surrounding any VoIP business telephone purchase, and suggests ways in which you can deal with them.
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phone system, wheelhouse, wheelhouse, technologies, yachts
    
Wheelhouse Technologies

Transforming your voice, video and collaboration infrastructure

White Paper Published By: IBM     Published Date: Oct 10, 2013
e IBM journey toward unified communications for mobile and social collaboration. Many of today's innovations are driven by the consumer marketplace, and the workplace is no exception. As consumers, we are very familiar with new ways for people to find each other, keepin touch, share ideas and be mobile, getting information from many place. As employees, we would like to apply these consumer capabilities to our work - seamlessly and on a global basis - to make us more productive and effective with business colleagues, clients and business partners. This white paper discusses IBMs infrastructure transformation over the first 12 years, summary value proposition, and volution in supporting mobile devices and BYOD.
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collaboration, infrastructure, mobile, social, communication system
    
IBM

Truth About Cloud Security

White Paper Published By: Citrix ShareFile     Published Date: Nov 09, 2016
There are many headlines about security challenges but first impressions can be deceiving.
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networking, security, it management, wireless, knowledge management
    
Citrix ShareFile

UC Solutions Are Only of Value if End-Users Actually Use Them

White Paper Published By: Plantronics     Published Date: Oct 18, 2013
In the business world, the convergence of voice and data – as well as video and mobility – has evolved into unified communications, an enabler that is difficult to pigeonhole. Encompassing voice, data, video, mobility, and more, it can be located on site or it can be delivered/hosted from the “cloud”. Most important, UC ensures that information is available and people are reachable anytime, anywhere on almost any device of their choosing.
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plantronics, uc solutions, end-users, communication integration, communication tools
    
Plantronics

Understanding ERP Deployment Choices

White Paper Published By: Epicor     Published Date: Mar 19, 2015
By utilizing an ERP solution that is available as on-premise or cloud-based, your organization can leverage choice for agile response in today’s rapidly changing business environment. What this means for today’s businesses: • The ability to deploy ERP on-premise, in the cloud, or in any combination • Greater adaptability in fluid, dynamic, and always evolving value networks • Faster deployment of solutions, faster upgrades of implemented solutions, staying current with technological advances • Enhanced support of business growth; improved ability to scale up or out to meet emerging opportunities and minimize risk • Powerful yet intuitive tools for easy configuration to specific business needs Flexible deployment, much of it cloud-based, will be the hallmark of ERP systems in the immediate and near future.
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erp deployment, cloud-based erp systems, it operations, commercial reach, it management
    
Epicor

Unified Communications Buyer's Guide

White Paper Published By: ShoreTel     Published Date: Oct 26, 2012
This comprehensive and easy-to-follow guide is designed to help businesses to evaluate UC solutions, and to select the right one for their needs.
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shoretel, buyers guide, uc solutions, unified commuications, telecom
    
ShoreTel

Using Contact Center Strategic Planning and Budgeting Tools to Optimize the Customer Experience

White Paper Published By: Interactive Intelligence     Published Date: Apr 23, 2014
Customer Experience (CX) and Net Promoter Score (NPS) are two of the benchmark measurements companies now use to gauge customer satisfaction. And to understand how budgetary decisions impact CX and NPS outcomes, companies are turning to advanced contact center technology for strategic planning and big data. But business requirements to manage these outcomes successfully must incorporate back-office operations as well as the contact center. Read why.
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contact center, contact center strategy, customer experience, optimization, strategic planning
    
Interactive Intelligence

Using Real-Time Speech Analytics to Turn a Negative Experience into an Extended Revenue System

White Paper Published By: Interactive Intelligence     Published Date: Apr 23, 2014
In a contact center environment, real-time analytics provide the live information needed to respond to difficult situations before a customer, a sale, or an opportunity is lost. Scott Bakken and David Patchen from MainTrax and Brandon Rowe from Interactive Intelligence discuss how real-time analytics help your business operate at optimal levels and experience increased growth and reduced costs.
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interactive intelligence, real time speech analytics, contact centers, data centers, real time analytics
    
Interactive Intelligence

vCom Telecom Savings Calculator

Free Offer Published By: vCom Solutions     Published Date: Nov 09, 2012
The Telecom Savings calculator estimates both hard and soft savings. Find out how much you could be saving on your current telecom expenditures.
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telecom management, calculator, savings, savings calculator, hard savings
    
vCom Solutions

Video Collaboration in a Virtual Workplace: Act Now to Gain a Competitive Advantage

White Paper Published By: Polycom     Published Date: Apr 30, 2013
This paper will examine the benefits of today’s video collaboration technology; identify the ways in which video collaboration can improve business processes across a range of industries and job roles; and highlight what to look for in a video collaboration solution to maximize your return on investment.
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video collaboration, virtual workplace, competitive advantage, roi, business process
    
Polycom

Video Collaboration Use Cases: Driving Productivity and Results

White Paper Published By: Avaya     Published Date: Jan 04, 2017
This white paper describes a sampling of popular use cases for video collaboration—expert anywhere, training, project management, remote eyes, and customer meetings—and the benefits of these applications.
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avaya, video collaboration, communications solutions, unified communications, contact center
    
Avaya

Video Conferencing Made Simple: Key Considerations for Deploying Video Conferencing

White Paper Published By: Polycom     Published Date: Feb 25, 2015
This report will examine the basic components of the technology, considerations for deploying video conferencing solutions, and will introduce the Polycom® RealPresence® Platform to readers.
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polycom, collaboration, connectivity, communication, deployment
    
Polycom

Video Conferencing Use Cases

White Paper Published By: LifeSize, a division of Logitech     Published Date: Feb 20, 2014
Video Conferencing Use Cases
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lifesize, video conferencing, video, use cases, video conferencing solution
    
LifeSize, a division of Logitech

Video Conferencing: A TCO Analysis

White Paper Published By: Polycom     Published Date: Apr 30, 2013
Video conferencing is an increasingly important technology to improve employee and partner collaboration, especially for increasingly virtual organizations supporting rising numbers of mobile and home workers. But many companies still struggle to justify their investments in video conferencing, and not to understand potential cost differences among competing solutions - not just hardware and software expenses, but also investments required for bandwidth and operational support. Comparing various video conferencing solutions requires examining deployment models, licensing arrangements, network, hardware, and operational costs for leading video conferencing solution vendors in a variety of scenarios, using real-world data gathered from actual buyers of video conferencing products and services. The result: Significant differences in costs across all areas, especially for varying deployment models.
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total cost, video, video conferencing, collaboration, wireless communications
    
Polycom

Video: Create an Integrated, Collaborative Microsoft® Lync® Environment

Webinar Published By: HP     Published Date: Nov 27, 2012
HP delivers the complete, end-to-end unified communications and collaboration solution for Microsoft® Lync®.
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unified communications, unified collaboration, collaboration, microsoft lync, business technology
    
HP

Video: Create an Integrated, Collaborative Microsoft® Lync® Environment

Webinar Published By: HP     Published Date: Dec 05, 2012
HP delivers the complete, end-to-end unified communications and collaboration solution for Microsoft® Lync®.
Tags : 
unified communications, unified collaboration, collaboration, microsoft lync, business technology
    
HP

Video’s Impact on the Enterprise: Why you need video content management now

White Paper Published By: Polycom     Published Date: Feb 25, 2015
Video is already being utilized in most enterprises to some extent. The era of pervasive video has arrived, and with it the need to manage video holistically across the enterprise and throughout its lifecycle. Developing a proper strategy for management and governance can yield a competitive advantage especially when it is focused on key business outcomes.
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polycom, ecm, video, content, platform
    
Polycom

Voice Selection Guide for Skype for Business / Microsoft® Lync®

White Paper Published By: Polycom     Published Date: Sep 15, 2015
We are now in a world of Unified Communications (UC). Your employees are using many devices and modalities to communicate. A phone is still needed, but its use as a “stand-alone” device is changing as end users now have a wider range of communications options afforded by UC including chat, video, and communications on phones or mobile devices (BYOD).
Tags : 
collaboration, conferencing, lync, microsoft, phone
    
Polycom

Wainhouse: Evaluation of the Tely 200 Video Endpoint and the Tely Portal

White Paper Published By: Tely     Published Date: Apr 07, 2016
In this report, Ira M. Weinstein and Saar Litman are explaining features and benefits of the Tely solution.
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telyhd 200, video conference cloud, tely labs telyhd, vidyo pricing, equipment for video conferencing
    
Tely

What Do Consumers Want From Wi-Fi?

White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
What do consumers want from Wi-Fi? Cisco® Internet Business Solutions Group asked 1,060 Canadians to shed light on mobile user demands, identify future trends, and define strategies for business success. Read results.
Tags : 
wi-fi, cisco internet business solutions, mobile, best practices, trends
    
Cisco Systems

What’s the real value behind Unified Communications?

White Paper Published By: Mitel     Published Date: Oct 02, 2015
This paper defines Unified Communications, explores the most popular reasons for committing to a UC future and shares case studies from businesses about the value they have gained in five key areas.
Tags : 
phone systems, smb communications platforms, unified communications, collaboration, smb
    
Mitel
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