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How a Cloud Phone System Benefits Multi-Site Businesses

White Paper Published By: RingCentral     Published Date: Nov 10, 2015
This white paper explains the advantages of a cloud phone system.
Tags : 
ringcentral, cloud, phone system, multi-site business, business technology
    
RingCentral

How a Cloud Phone System Benefits Multi-Site Businesses

White Paper Published By: Ring Central     Published Date: Mar 21, 2016
This white paper explains the advantages of a cloud phone system.
Tags : 
ring central, cloud, cloud phone, multi site businesses, communications
    
Ring Central

How a Cloud Phone System Uniquely Supports Your Mobile Workforce

White Paper Published By: Ring Central     Published Date: Mar 21, 2016
This whitepaper discusses how a cloud phone system can integrate with a mobile workforce.
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ring central, cloud phone system, mobile workforce, communications, support
    
Ring Central

How Effective Communications Delivers Real Results for Your Small Business

White Paper Published By: Avaya     Published Date: Jan 04, 2017
This whitepaper looks at four key ways any growing business can benefit from today's new IP-based communications solutions, including taking advantage of built-in cost savings.
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avaya, ip-based communications, communications solutions, unified communications, contact center
    
Avaya

How Flexible Working Can Work for Your Business

White Paper Published By: Plantronics     Published Date: Sep 27, 2013
The future of work is mobile. Liberated by the internet and new mobile solutions, more and more businesses are embracing flexible working arrangements in which employees work from wherever they want. Smart businesses utilising flexible working know that it’s no longer about the hours you work—it’s about results. These businesses are freeing themselves and their employees from the burden of counting hours and minutes worked, and are now focusing on output.
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mobile, internet, mobile solutions, technology, flexible working
    
Plantronics

How Good is Your Telecommunications Organization at Analytics?

White Paper Published By: IBM     Published Date: Nov 11, 2015
Discover how proficient your telecommunication organization is at using advanced analytics to increase revenue and keep customers happy.
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ibm, telecommunications, analytics, marketing, business technology
    
IBM

How to Choose the Right Video Solution: The Role of the User Experience in Video Conferencing

White Paper Published By: Polycom     Published Date: Feb 25, 2015
This paper will highlight the key elements companies should look for in a video conferencing system, and offer best-practices recommendations for identifying and working with a video solutions provider.
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polycom, collaboration, connectivity, communication, deployment
    
Polycom

How to Increase Landing Page Conversion Rates With Data Validation

White Paper Published By: StrikeIron     Published Date: Oct 03, 2013
Learn how to increase your landing page conversion rate by 10-30% using data validation, which will help you to get the most out of your landing page optimization.
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strikeiron, data quality, data validation, data, daas
    
StrikeIron

How to Ready Your Organization for Skype for Business/Lync Enterprise Voice and Transition

White Paper Published By: Polycom     Published Date: Sep 15, 2015
There is a transformational shift around enterprise voice solutions as organizations move from the PBX to unified communications (UC) for their voice needs. In parallel, many organizations are moving their existing on-premises IT and communications infrastructure into the cloud. This brief outlines the benefits and considerations of balancing both of these transitions.
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communications, skype, polycom, voice, voice over ip
    
Polycom

How to Save Big by Moving Your Phone Calls to the Internet

White Paper Published By: Plantronics     Published Date: Sep 27, 2013
Talk just got cheaper. Thanks to the Internet, you no longer have to invest in expensive business PBX phone systems or pay handsomely for long distance calls. Internet phone systems can provide you with the same features you are accustomed to at a fraction of the cost. And they can go even further, enhancing your productivity and giving you new ways of getting your work done.
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pbx, pbx phone system, internet phone systems, technology, communications
    
Plantronics

How To Transform Your School: A Guide for Application-Enabled Learning for K-12 School Districts

White Paper Published By: Comcast Business     Published Date: Mar 24, 2015
The introduction of bandwidth-intensive learning applications, including video and peer-to-peer applications in teaching has fundamentally transformed the way teachers teach and students learn. The federal E-rate program has forever changed the technology landscape of school districts and libraries in the United States. Receiving funding is not guaranteed, and following the E-rate process and procedures is critical – especially when thousands, even millions, of dollars are at stake for your district. The rewards that new, education-specific cutting edge education applications deliver to the classroom far outweigh the effort required to participate in the program. This paper briefly examines the promise of new, education-specific applications, the advanced network services that enable them, and the role of the E-rate program.
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application-enabled learning, education, funding, bandwith, education applications
    
Comcast Business

How Unified Communications Can Help Your Business

White Paper Published By: Plantronics     Published Date: Sep 27, 2013
Devices can ‘talk amongst themselves’. Technology jargon is often confusing and complicated. And more often than not, the only people that understand the terminology are the people that coined it to begin with. For example, take the term Unified Communications (UC). If you say it a few times and really think about it, you’ll probably get a sense for what it means. But just in case you don’t, let’s break it down and talk about how it can help you.
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unified communications, unified communications solutions, communications, technology, collaboration tools
    
Plantronics

How User Behavior Data Can Help CSPs Prosper in an OTT Era

White Paper Published By: IBM     Published Date: Oct 13, 2015
Read this Stratecast white paper from Frost & Sullivan to learn about the challenges over-the-top (OTT) competitors such as Google, Hulu, Netflix, and Facebook are causing communications service providers (CSPs).
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ibm, behavior data, csp, frost and sullivan, communications service providers
    
IBM

How Video Conferencing Can Save You Time and Money

White Paper Published By: Plantronics     Published Date: Sep 27, 2013
There has never been a better time for small and medium businesses to start using video conferencing. Sweeping changes in technology and price decreases due to competition among service providers have made it easier than ever to get started.
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video conferencing, video conferencing services, cloud, cloud-based video conferencing, technology
    
Plantronics

How You Can Put Apps to Work for Your Business

White Paper Published By: Plantronics     Published Date: Sep 27, 2013
Apps have become critical to small businesses’ success. Small businesses are increasingly using apps in their daily operations. According to a recent survey, nearly three-fourths (72%) of small businesses are using apps on smartphones or tablets for their business and 38% report they could not survive—or it would be a major challenge to survive—without apps.
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apps, mobile apps, mobile applications, mobile platforms, technology
    
Plantronics

IDC Analyst Video: Workplace of the future and the adoption of video in the workplace

Webinar Published By: Polycom     Published Date: Dec 18, 2014
How the workplace of the future helps organizations drive innovation.
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business, video, conference, multicultural, meetings
    
Polycom

IDC Expert ROI: Assessing the Business Value of Unified Communications

White Paper Published By: HP     Published Date: Nov 27, 2012
Download this white paper to learn how you can measure the benefits of UC from reduced costs, increased availability, and improved IT.
Tags : 
unified communications, unified collaboration, roi, collaboration, business technology
    
HP

Ignite Collaboration and Worker Productivity--HP UC&C Solutions with Microsoft® Lync®

White Paper Published By: HP     Published Date: Nov 27, 2012
Download this white paper to learn how you can deliver a consistent worker experience and enable fast adoption and easy management with Lync.
Tags : 
unified communications, unified collaboration, collaboration, microsoft lync, business technology
    
HP

Ignite Collaboration and Worker Productivity--HP UC&C Solutions with Microsoft® Lync®

White Paper Published By: HP     Published Date: Dec 05, 2012
Download this white paper to learn how you can deliver a consistent worker experience and enable fast adoption and easy management with Lync.
Tags : 
unified communications, unified collaboration, collaboration, microsoft lync, business technology
    
HP

Improve Collaboration and Drive Business Growth

White Paper Published By: Epicor     Published Date: Mar 19, 2015
Collaboration is an essential element of successful businesses. Yet according to an Aberdeen ERP Benchmark survey, many businesses struggle to support true collaboration across their organizations. More ERP vendors are adding social ERP to their offerings, making collaboration easier and more fun for employees.
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collaboration, business growth, erp, business success, enterprise applications
    
Epicor

Intelligent & Proactive Customer Care Outlook 2015

White Paper Published By: IBM     Published Date: Feb 02, 2016
Read this report to gain more insights from the Telecoms.com Intelligence survey, and learn why telecommunications operators need analytics to understand their customers—and maintain their loyalty.
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ibm. telecom, data, analytics, customer management, customer loyalty
    
IBM

Is Your Small Business Ready for Non-Stop Operations?

White Paper Published By: Avaya     Published Date: Jan 04, 2017
To succeed in a tough marketplace, small businesses must be accessible, without significant interruption, even in the most adverse situations. This kind of ongoing accessibility is an important aspect of business continuity - a critical success strategy that doesn't just happen, but requires proactive planning. Although there are several aspects to a business continuity plan, a major component of any plan should be the SME's communications capabilities, not just its equipment or data. This paper will explore how different kinds of interruptions can adversely affect an SME's business continuity and illustrate how, through advanced features such as resiliency and mobility, Avaya's IP Office can help SMEs overcome interruptions and maintain business continuity.
Tags : 
avaya, communications, avaya ip office, unified communications, contact center
    
Avaya

Isolation Versus Integration - Making the Move to Cross-Channel Customer Communications

White Paper Published By: IBM     Published Date: Aug 21, 2013
In many enterprises, marketing is a multichannel effort that includes a wide range of touch points. The touch points range from websites and email promotions to traditional print advertising, postal mail, and broadcast, and direct sales by phone and in-person sales teams. But too often, each channel works independently, accountable to its own objectives, unaware of the efforts and results made within other marketing channels. As a result, call centers speak to customers without knowing the offers the customers previously accepted or rejected. In addition, emails launch without reference to online promotions and websites present messages that disregard their visitors’ previous contact history.
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cross channel marketing, customer communications, interactive marketing, multi-channel marketing, sales
    
IBM

Learn How Deploying SIP can Simplify your Network and Save You Money at the Same Time

White Paper Published By: Sonus     Published Date: Jun 07, 2013
Sonus and SIP (Session Initiation Protocol) have a long history together: first as a VoIP gateway visionary and today as a leading vendor of session border controllers (SBCs).
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sonus, deploying sip, voip, sbc, session initiation protocol
    
Sonus

Learn How to Navigate TCPA Auto Dialing Restrictions with Authoritative Phone Data

White Paper Published By: Neustar     Published Date: Feb 27, 2013
Consumer phone data is changing every day, from the device to the subscriber which leaves you at risk for violating the TCPA. Neustar Information Services provides you with authoritative phone data to help you mitigate risk and increase efficiency.
Tags : 
tcpa, compliance, risk, authoritative phone data, auto dialing restrictions
    
Neustar
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