eBusiness

Electronic Business, or "e-business", may be defined broadly as any business process that relies on an automated information system. Today, this is mostly done with Web-based technologies. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.
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Unlocking Tomorrow's AP Opportunity Today

White Paper Published By: Coupa Software Inc.     Published Date: Jul 10, 2017
Many companies think of their accounts payable (AP) department as a transactional function—it’s essential to your operation, but too often it’s weighed down with people-heavy paper processes. If your AP department is focused on data entry and resolving escalations, you’re missing a valuable business opportunity.
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coupa, accounts payable, capital management, finance, eprocurement
    
Coupa Software Inc.

Coupa Named a Leader in the Forrester Wave™: eProcurement Report

White Paper Published By: Coupa Software Inc.     Published Date: May 30, 2017
Whether you’re looking to make your first eProcurement purchase or expanding technology usage across the full range of spend management process, the Forrester Wave: eProcurement Report identifies leading eProcurement solutions.
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coupa, eprocurement, ecommerce, finance management, epayment
    
Coupa Software Inc.

Customer Engagement and Support in a Connected World

White Paper Published By: LogMeIn     Published Date: Mar 06, 2017
Millennials and other digitally fluent consumers not only are comfortable using multiple devices, social media, messaging platforms, and mobile apps, they expect their interactions to cross seamlessly – often in real time – from one device or platform to another.
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logmein, customer service, customer engagement, user friendly, online shopper
    
LogMeIn

Modern Consumers Require an Omni-Channel Strategy

White Paper Published By: LogMeIn     Published Date: Mar 06, 2017
Failure to provide today’s digital consumers with seamless interactions across communications channels and platforms in a fast-evolving marketplace can do serious damage to an enterprise through lost sales, poor reviews on social media, customer churn, and excessive turnover of disgruntled agents.
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logmein, omni channel, customer loyalty, customer support agent, market research
    
LogMeIn

Proactive Notifications for the Retail Banking Industry

White Paper Published By: Nuance Communications     Published Date: Mar 16, 2010
The recent economic downturn has created some formidable challenges for the retail banking industry. Fraud and identify theft are on the rise, costing banks big money and raising customer concerns about security.
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nuance, retail banking, fraud, identify, contact
    
Nuance Communications

International Retail Bank Reduces Fraud with Proactive Notifications from Nuance Notification Hub

Case Study Published By: Nuance Communications     Published Date: Jun 17, 2009
The response to possible bank card fraud is one of the most important factors affecting the relationship that customers have with their bank. For customer-centric financial institutions who issue millions of bank cards, any instance of possible fraud is both a business risk to be managed and an opportunity to strengthen customer relationships.
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nuance, retail banking, fraud, identify, contact
    
Nuance Communications

SVP.26: Mimecast Unifies Email Security, Archiving, and Continuity Services in the Cloud

White Paper Published By: Mimecast     Published Date: Mar 31, 2009
The market for cloud-based IT infrastructure services delivered in a software-as-a-service model continues to grow. IDC research indicates this model of IT delivery is disrupting traditional licensed software markets and changing how archiving, backup, recovery, and security technologies are procured.
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mimecast, saas, software as a service, email archive, medium-size business
    
Mimecast

Email as Evidence: 12 Steps to Ensuring Good Evidential Quality of Email

White Paper Published By: Mimecast     Published Date: Sep 30, 2008
Infrastructures of potentially dozens of servers have built up around corporate email systems to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few.
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mimecast, saas, software as a service, email archive, cpr
    
Mimecast

Five Trailblazers, Five Different Paths

White Paper Published By: Inc.     Published Date: Feb 20, 2017
Learn from five inspiring entrepreneurs as they share their experiences growing their companies. From selling coffee to coding to world travel, they blazed different paths. Now they offer real-world, everyday advice that can make a difference.
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salesforce, small business, customer service, business growth, customer data
    
Inc.

Digital Transformation in Sales: Evolving the Art of Customer Engagement

White Paper Published By: Microsoft     Published Date: Jan 05, 2017
Customer engagement requires an organization-wide commitment to creating meaningful connections, building relationships, and nurturing those relationships to establish trust and keep your brand top-of-mind.
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microsoft, customer service, customer engagement, digital sales, lead nurturing
    
Microsoft

5 Things Your Community Bank Can Do to Improve Customer Experience

White Paper Published By: D+H     Published Date: Dec 12, 2016
Here are five things your bank can implement to exceed customer expectations and one-up your competition.
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customer service, online banking, customer experience, financial services, credit unions
    
D+H

The Fundamentals of Social Media Analytics

White Paper Published By: Crimson Hexagon     Published Date: Oct 11, 2016
This guide will help you learn the fundamentals of social media analytics and how you can apply it to your organization to make smarter, more data-backed decisions.
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crimson hexagon, social media analytics, social media management, smm, social data
    
Crimson Hexagon

Signed, Sealed, Delivered: Integrating Electronic Signatures into the B2B Sales Cycle

White Paper Published By: Adobe     Published Date: Mar 17, 2016
Learn why integrating electronic signatures into the B2B sales cycle will save you both time and money.
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adobe, electronic signature, b2b, sales cycle, mobile workers
    
Adobe

Workplaces That Work ebook

White Paper Published By: Cisco     Published Date: Feb 12, 2016
Offices aren’t productivity factories anymore—they’re collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isn’t just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology and people together so they can do their best work. Cisco® Collaboration tools bring people together to speed the decision-making process and help you execute on your most innovative ideas while cutting operational waste. Bring Cisco Collaboration to your workplace and create a workplace that works.
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ebooks, cisco, productivity, digigal, collaboration tools
    
Cisco

Enterprise Local Marketing Automation Tools 2015

White Paper Published By: Sponsored by Brandify and YP and SIM Partners     Published Date: Oct 19, 2015
This report examines the current market for enterprise local marketing automation (LMA) tools and the considerations involved in implementing LMA software.
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local marketing automation, lma, marketing tools, seo, landing pages
    
Sponsored by Brandify and YP and SIM Partners

Empowering E-Commerce Against Unpredictable Demand

White Paper Published By: VMTurbo     Published Date: Jul 08, 2015
This paper explores common challenges facing E-commerce platform and B2C website managers planning for the holiday shopping rush and bolstering services to meet customer demands.
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ecommerce, quality of service, retail economy, application performance, commercialization
    
VMTurbo

The journey to continuous everything

White Paper Published By: HP     Published Date: Jun 30, 2015
Today’s application delivery processes are riddled with delays.
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application performance, scalability, continuity, efficiency, savings
    
HP

7 STEPS TO SUCCESSFUL RETENTION AUTOMATION

White Paper Published By: Emarsys     Published Date: May 21, 2015
Accessible technology can structure data in a custom way, and provide the focus needed to find insight in that data. But you need the right mix of technological capabilities.
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retention, automation, ecommerce, marketing, insight
    
Emarsys

7 SCHRITTE ZUR AUTOMATISIERTEN KUNDENBINDUNG

White Paper Published By: Emarsys     Published Date: May 21, 2015
Die meisten Händler werden von unstrukturierten Daten blockiert und verlieren wertvolles Potential. Userfreundliche Technologien können Daten benutzerdefiniert strukturieren und somit einen Schwerpunkt setzen, der für wertvolle Einblicke in diese Daten notwendig ist. Aber dafür ist der richtige Mix an technologischen Ressourcen notwendig.
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retention, automation, ecommerce, marketing, insight
    
Emarsys

REVENUE RECOVERY: DIE STRATEGISCHE NOTWENDIGKEIT FÜR ONLINE HÄNDLER

White Paper Published By: Emarsys     Published Date: May 21, 2015
Die Customer Journey der meisten Retailer funktioniert nicht: 98% der Besucher konvertieren nie. Von den wenigen, die doch konvertieren, kommen 70% nie wieder zurück. Das ist weder effizient noch nachhaltig. Die Rückgewinnung von Warenkorbabbrechern ist nur ein Teil des Puzzles. Dieses Whitepaper erklärt Ihnen, wie Ecommerce Marketer Umsatzchancen erkennen, erhalten und umsetzen und zwar mit Hilfe einer Revenue Recovery Strategie, die auf der Analyse des Kundenverhaltens basiert.
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revenue, ecommerce, marketing, analytics, revenue recovery
    
Emarsys

The Total Economic Impact of NetApp's and Cisco's Flexpod Data Center Platform

White Paper Published By: Cisco     Published Date: May 15, 2015
This study highlights the benefits of deploying the FlexPod platform across the enterprise of a composite organization.
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enterprise, management, mobility, workforce, operating system
    
Cisco

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration

White Paper Published By: Cisco     Published Date: May 15, 2015
Midsize organizations strive for success. Being successful means consistently making smart decisions— including smart technology purchases. Technology should enable a midsize organization to meet the needs of its employees and customers today and also allow the organization to make simple but rewarding changes in the future. Technology must support changes that occur in a business without increasing the risks associated with providing excellent customer service, engaging with suppliers, and conducting many common business processes.
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communications, collaborations, cost of ownership, videoconference, cisco
    
Cisco

Elevate the Branch-Office Experience with an Application-Centric Platform

White Paper Published By: Cisco     Published Date: May 14, 2015
Today’s branch office requires the same level of rich application services as the company headquarters to ensure business innovation and employee productivity.
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api, applications, monitoring, application management, communications
    
Cisco

360 View of the FSI Customer Infographic

White Paper Published By: Polycom     Published Date: May 12, 2015
Discover how FSIs embed collaboration into business workflows to learn about customers and connect with them in more meaningful ways.
Tags : 
polycom, enterprise, collaboration, fsi, customer
    
Polycom

Modernizing Finance with Oracle Financials Cloud

White Paper Published By: Oracle     Published Date: Apr 27, 2015
In This Paper • Finance is often first to adopt software solutions to automate business transactions and processes • Oracle Financials Cloud is a complete and integrated financial management solution • Businesses deploy Oracle Financials Cloud to help resolve pain points around control, compliance, and more
Tags : 
cloud computing, erp, productivity, applications, efficiency
    
Oracle
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