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Smart Phones

A smartphone or sphone is any electronic handheld device that integrates the functionality of a mobile phone, personal digital assistant (PDA) or other information appliance. This is often achieved by adding telephone functions to an existing PDA (PDA Phone) or putting "smart" capabilities, such as PDA functions, into a mobile phone. A key feature of a smartphone is that additional native applications can be installed on the device. The applications can be developed by the manufacturer of the handheld device, by the operator or by any other third-party software developer.
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The Roadmap to a Better Mobile Customer Experience

White Paper Published By: LogMeIn     Published Date: May 25, 2017
Nearly 2/3 of your customers are reaching out for support through mobile websites. Give them a mobile experience that will keep them coming back for more.
Tags : 
boldchat, logmein, mobile customer experience, mobile customers, customer service
    
LogMeIn

Customer Engagement and Support in a Connected World

White Paper Published By: LogMeIn     Published Date: Mar 06, 2017
Millennials and other digitally fluent consumers not only are comfortable using multiple devices, social media, messaging platforms, and mobile apps, they expect their interactions to cross seamlessly – often in real time – from one device or platform to another.
Tags : 
logmein, customer service, customer engagement, user friendly, online shopper
    
LogMeIn

Modern Consumers Require an Omni-Channel Strategy

White Paper Published By: LogMeIn     Published Date: Mar 06, 2017
Failure to provide today’s digital consumers with seamless interactions across communications channels and platforms in a fast-evolving marketplace can do serious damage to an enterprise through lost sales, poor reviews on social media, customer churn, and excessive turnover of disgruntled agents.
Tags : 
logmein, omni channel, customer loyalty, customer support agent, market research
    
LogMeIn

CLOUD-BASED FINANCE FOR THE TALENT-DRIVEN ENTERPRISE

White Paper Published By: Workday     Published Date: Jun 05, 2017
In today’s mobile, connected and data-driven world, legacy financial management systems are failing to meet the needs of the modern enterprise.
Tags : 
workday, finance management, mobile employees, mobile workers, mobile data
    
Workday

Could your Business Survive a Cryptor?

White Paper Published By: Kaspersky     Published Date: Feb 06, 2017
As its name suggests, ransomware is a specific type of malware that tries to extract a ransom payment in exchange for unblocking access to an asset that belongs to the victim. Download our eBook now to learn how to protect your business from this security threat.
Tags : 
ransomware, malware, encryption, cyberthreat, hacker detection
    
Kaspersky

7 Inspiring Ways Universities Are Using Blackboard Collaborate

White Paper Published By: Blackboard     Published Date: Jan 24, 2017
Blackboard Collaborate is a modern solution for online collaborative learning.
Tags : 
blackboard, tech learning, learning, collaborative learning, tech for education
    
Blackboard

7 THINGS STUDENTS LOOK FOR IN A UNIVERSITY

White Paper Published By: Blackboard     Published Date: Jan 24, 2017
This infographic explores the 7 things students look for in a university and how tech can help.
Tags : 
learning technology, tech for education, education, digital learning, tech
    
Blackboard

7 Great Ways Universities Are Using Learning Technology

Webinar Published By: Blackboard     Published Date: Jan 24, 2017
This video reveals the 7 great ways universities are using learning technology and pushing themselves up the rankings.
Tags : 
learning technology, tech for education, education, mobile apps, analytics tools
    
Blackboard

The Must Have Tech for Higher Education Success

Webinar Published By: Blackboard     Published Date: Jan 24, 2017
Education is on a journey. Using new technology to transform the way you teach and learn.
Tags : 
education, education success, education tech, tech for education, must have tech for education
    
Blackboard

5 Tipps um technisch versierte Millennials für sich zu gewinnen.

White Paper Published By: Oracle     Published Date: Jan 09, 2017
Basierend auf den Erkenntnissen unserer unabhängigen Forschungsstudie, Millennials und Hospitality: Die neue Definition von Service, erhalten Sie fünf Tipps, wie Sie erfolgreich das Geschäft dieser begehrten und technisch versierte Generation gewinnen und langfristig halten können.
Tags : 
mobility, mobile devices, millennials, hospitality, hotels
    
Oracle

5 conseils pour séduire les technophiles de la génération Y

White Paper Published By: Oracle     Published Date: Jan 09, 2017
Sur la base des résultats de notre étude de recherche indépendante, La génération Y et l’hôtellerie-restauration - La redéfinition du service, obtenez nos cinq conseils pour vous aider à séduire les technophiles de la génération Y.
Tags : 
mobility, mobile devices, millennials, hospitality, hotels
    
Oracle

5 Tips to Court Tech-Savvy Millennials

White Paper Published By: Oracle     Published Date: Jan 09, 2017
Based on the findings of our independent research study, "Millennials and Hospitality: The Redefinition of Service”, get our five tips to help you successfully win the business of this coveted, tech-savvy generation and keep them coming back.
Tags : 
mobility, mobile devices, millennials, hospitality, hotels
    
Oracle

Executive Report: The Case for Mobility

White Paper Published By: Oracle     Published Date: Jan 09, 2017
The ubiquitous nature of mobile devices can seemingly diminish their value, making them a commodity to be taken for granted. But their true power hasn’t begun to be tapped — especially by hoteliers.
Tags : 
mobility, mobile devices, hospitality, hotels, customer experience
    
Oracle

5 ways satellite is shaping the connectivity landscape in Asia-Pacific

White Paper Published By: SES     Published Date: Oct 12, 2016
In this eBook, we explore the top 5 connectivity trends that are shaping the data landscape in Asia-Pacifi c, and how satellite serves as a key enabler to drive the future of connectivity
Tags : 
connectivity, wireless communications, collaboration, asia pacific, internet of things
    
SES

AU PLUS PRÈS DU CLIENT

White Paper Published By: Adobe     Published Date: Oct 07, 2016
Réfléchissez : c’est là que s’affichent les emails, textos, notifications push et requêtes envoyés par de nombreuses marques qui tentent de capter l’attention du client, où qu’il aille et quoi qu’il fasse. C’est donc sur cet écran d’accueil que vous avez la possibilité d’établir un véritable lien avec vos clients.
Tags : 
mobile, mobility, customer experience, customer interaction, smart phones
    
Adobe

Beautiful Apps and Rapid App Dev

White Paper Published By: Adobe     Published Date: Oct 05, 2016
Mobile apps are a core – and essential – component of the modern digital experience. Whether the organization is a consumer-facing brand, a B2B leader, or an enterprise seeking to enhance employee productivity, well-designed mobile apps that deliver a great user experience play a unique role in building engagement.
Tags : 
mobile apps, mobility, mobile devices, customer experience, mobile workers
    
Adobe

ENTERPRISE-APPS UND MOBILE STRATEGIEN

White Paper Published By: Adobe     Published Date: Oct 05, 2016
Ask any marketer or line of business owner what is driving their investment in mobile apps and you’ll hear a mix of priorities, including the need to improve the user experience, better marketing, increased sales, improved brand loyalty and streamlined productivity.
Tags : 
mobility, mobile devices, mobile strategy, apps, mobile apps
    
Adobe

Schnelle Entwicklung moderner Apps

White Paper Published By: Adobe     Published Date: Oct 05, 2016
Mobile apps are a core – and essential – component of the modern digital experience. Whether the organization is a consumer-facing brand, a B2B leader, or an enterprise seeking to enhance employee productivity, well-designed mobile apps that deliver a great user experience play a unique role in building engagement.
Tags : 
mobile apps, mobility, mobile devices, customer experience, smart phones
    
Adobe

APPLICATIONS D’ENTREPRISE ET STRATÉGIE MOBILE

White Paper Published By: Adobe     Published Date: Oct 05, 2016
Ask any marketer or line of business owner what is driving their investment in mobile apps and you’ll hear a mix of priorities, including the need to improve the user experience, better marketing, increased sales, improved brand loyalty and streamlined productivity.
Tags : 
mobility, mobile devices, mobile strategy, apps, mobile apps
    
Adobe

Millennials and Hospitality (German)

White Paper Published By: Oracle     Published Date: Sep 14, 2016
This infographic reveals how are Millennials engaging with hotels.
Tags : 
millennial generation, hospitality, tech-savvy, mobile device, mobility
    
Oracle

Bericht über Effektive Mobile Interaktion 2016

White Paper Published By: LogMeIn     Published Date: Aug 24, 2016
Just how effective is mobile engagement when it comes to customer communication? Our friends at Vanson Bourne asked 8,000 mobile consumers a series of questions to find out.
Tags : 
effective mobile engagement, consumer expectations, mobile engagement, boldchat, mobile computing
    
LogMeIn

Rapport 2016 sur l’efficacité de l’engagement mobile

White Paper Published By: LogMeIn     Published Date: Aug 24, 2016
Just how effective is mobile engagement when it comes to customer communication? Our friends at Vanson Bourne asked 8,000 mobile consumers a series of questions to find out.
Tags : 
effective mobile engagement, consumer expectations, mobile engagement, boldchat, mobile computing
    
LogMeIn

Mobile Device Management: Looking Beyond BYOD

White Paper Published By: Kaspersky     Published Date: Jul 22, 2016
Do you have policies and plans in place to meet your user’s needs while keeping those devices—and your company’s sensitive information—secure?
Tags : 
kaspersky, byod, mobile device management, mobile workers, mobile security
    
Kaspersky

Customer Success Story: Mobile (French)

Case Study Published By: Equinix     Published Date: Jul 13, 2016
This case study illustrates how mobile's performance is improved by a 70% reduction in latency, from 12 ms to 5 ms using Equinix and AWS Direct Connect.
Tags : 
mobile, mobility, mobile performance, mobile devices, gaming
    
Equinix

Jana uses Snowflake to Provide Faster Data Insights Across the Company

White Paper Published By: SnowFlake     Published Date: Jul 08, 2016
Jana provides free, unrestricted internet access to more than 30 million smartphone users in emerging markets. With their mCent Android app, Jana shifts the cost of mobile data to brands via sponsored content. When users engage with content in mCent, they earn free mobile data that can be used anywhere on the internet. Jana product managers use data to constantly analyze how well each of the features in mCent performs, to determine which features should be turned on for everyone, and which features should be turned off.
Tags : 
snowflake, data, technology], mcent, best practices
    
SnowFlake
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