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Modern Consumers Require an Omni-Channel Strategy

White Paper Published By: LogMeIn     Published Date: Mar 06, 2017
Failure to provide today’s digital consumers with seamless interactions across communications channels and platforms in a fast-evolving marketplace can do serious damage to an enterprise through lost sales, poor reviews on social media, customer churn, and excessive turnover of disgruntled agents.
Tags : 
logmein, omni channel, customer loyalty, customer support agent, market research
    
LogMeIn

7 Inspiring Ways Universities Are Using Blackboard Collaborate

White Paper Published By: Blackboard     Published Date: Jan 24, 2017
Blackboard Collaborate is a modern solution for online collaborative learning.
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blackboard, tech learning, learning, collaborative learning, tech for education
    
Blackboard

7 Great Ways Universities Are Using Learning Technology

Webinar Published By: Blackboard     Published Date: Jan 24, 2017
This video reveals the 7 great ways universities are using learning technology and pushing themselves up the rankings.
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learning technology, tech for education, education, mobile apps, analytics tools
    
Blackboard

Mobile Device Management: Looking Beyond BYOD

White Paper Published By: Kaspersky     Published Date: Jul 22, 2016
Do you have policies and plans in place to meet your user’s needs while keeping those devices—and your company’s sensitive information—secure?
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kaspersky, byod, mobile device management, mobile workers, mobile security
    
Kaspersky

XenMobile security paper

White Paper Published By: Citrix Systems, Inc.     Published Date: Jan 27, 2016
Security is a top priority at Citrix. This whitepaper is meant to delve into the technical details of the security around the Citrix XenMobile solution and each of its components. Details include how Citrix implements secure mobile device management, mobile application management, mobile content management and more
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citrix, xenmobile, mobile, security, mobile device management
    
Citrix Systems, Inc.

Eight Steps to Fill the Mobile Enterprise Application Gap

White Paper Published By: Citrix Systems, Inc.     Published Date: Jan 27, 2016
Traveling executives and Millennials alike expect to communicate, collaborate and access their important work applications and data from anywhere on whatever device they choose.
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citrix, enterprise, application, enterprise, network security
    
Citrix Systems, Inc.

Citrix ShareFile Enterprise Edition - Secure, sync and share enterprise files everywhere

White Paper Published By: Citrix Systems, Inc.     Published Date: Jan 27, 2016
To help IT regain control over employee file sharing, Citrix offers ShareFile—an enterprise-class, IT-managed, secure file sync and sharing service. ShareFile offers IT the ability to control sensitive corporate data while meeting the mobility and collaboration needs of users. Download white paper and learn more.
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citrix, sharefile, enterprise, security, email security
    
Citrix Systems, Inc.

BEST PRACTICE GUIDE: Webcasting with Video Made Easy

White Paper Published By: TheMarketingScope     Published Date: Sep 29, 2015
If you are in the process of putting together a webcast and want to add video, you need to know the best practices. These tips will guide you from start to finish as you create a presentation that will make an impact on your viewers.
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themarketingscope, webcast, webcasting, web video, content marketing
    
TheMarketingScope

How to Integrate Microsoft Lync (And Skype for Business) and Non-Lync Video Experiences

White Paper Published By: Polycom     Published Date: Sep 15, 2015
A true integrated video collaboration solution should be able to connect disparate environments and provide a high quality and simple experience for users. Such a unified solution, when integrated into an intuitive, foolproof workflow for multipoint video collaboration, has the potential to transform the culture of video collaboration and realize highly leveraged end-to end group collaboration.
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byod, collaboration, communicaitons, conferencing, enterprise
    
Polycom

The Total Economic Impact of Polycom Voice Solutions for Skype for Business

White Paper Published By: Polycom     Published Date: Sep 15, 2015
Polycom voice solutions for Microsoft Lync helped the Organization profiled achieve the following benefits (risk and present value [PV] adjusted) over three years: Improved productivity and collaboration: $12,341,123. Employee relocation cost savings: $452,351. Phone purchase and installation savings: $1,988,182. Managed services cost savings: $582,269. Total cost savings and benefits: $15,363,925.
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collaboration, communications, conferencing, lync, microsoft
    
Polycom

The Top 10 Ways to Maximize Your Skype for Business Investment

White Paper Published By: Polycom     Published Date: Sep 15, 2015
Ten ways for organizations to make the most of their upgraded skype for business infrastructure.
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collaboration, communications, conferencing, enterprise, lync
    
Polycom

E-book: Defending the BYOD Healthcare Landscape: Strategies for Safeguarding Patient Data

White Paper Published By: TigerText     Published Date: Aug 30, 2015
Download this Healthcare Informatics e-book for a comprehensive understanding of the BYOD policy, the challenges faced, and the impact it could have on the industry.
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tigertext, tiger text, byod, hippa compliance, patient data
    
TigerText

Durch Messaging mobile Momente herbeiführen

White Paper Published By: Adobe     Published Date: Aug 04, 2015
This report lays out the opportunities to use mobile messaging as well as how to use the IDEA cycle to identify the most important moments and tactics so you can use messaging to its full potential.
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mobility, consumer mobility, engagement, customer engagement, customer
    
Adobe

Créez des interactions privilégiées grâce aux messages mobiles

White Paper Published By: Adobe     Published Date: Aug 04, 2015
This report lays out the opportunities to use mobile messaging as well as how to use the IDEA cycle to identify the most important moments and tactics so you can use messaging to its full potential.
Tags : 
mobility, consumer mobility, engagement, customer engagement, customer
    
Adobe

To Cloud or Not to Cloud: Which Communication Deployment Options is Best for Your Business

White Paper Published By: Cisco     Published Date: Jul 09, 2015
You have three choices for using Cisco® Unified Communications and Collaboration applications: on-premises, in the cloud, or a hybrid of the two. The option that is best for your company depends on your IT skills, budget priorities, growth plans, and customization requirements. This guide, intended for organizations with 100 to 1000 employees, will help you compare the options.
Tags : 
cloud computing, communications, productivity, applications, efficiency
    
Cisco

The Problem with Push

White Paper Published By: FollowAnalytics     Published Date: Jun 26, 2015
Download this whitepaper to understand the importance of creating relevant push messaging that engages rather than alienates your users.
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followanalytics, push marketing, push messaging, messaging, mobile marketing
    
FollowAnalytics

Seamless engagement for midsize companies

White Paper Published By: Avaya     Published Date: Jun 01, 2015
How well connected are you? That’s the challenge in today’s mobile, virtual business landscape as companies strive for consistent communications between employees, business partners, and clients. Too often, a remote working world can feel splintered, disconnected, and complicated, resulting in lower productivity—and lost opportunity.
Tags : 
avaya, cloud computing, mobile, unified communications, integration
    
Avaya

Driving Customer Loyalty Through Network Service Quality

White Paper Published By: IBM     Published Date: Mar 10, 2015
This white paper reviews the finding of recent Heavy Reading research into wireless CSP attitudes to and plans for driving customer loyalty through control of network service quality
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ibm, customer data, customer service, customer loyalty, communications
    
IBM

Webcast: 3 Steps to Content Sharing and Collaboration ft. Forrester Research

Free Offer Published By: Box     Published Date: Nov 09, 2014
Join guest speakers Rob Koplowitz, VP and Principal Analyst at Forrester Research, Ted Schadler, VP and Principal Analyst at Forrester Research, and Whitney Bouck, SVP & GM of Enterprise at Box, for a complimentary webinar that will help you create a 3-step plan to select the right vendor for your business needs
Tags : 
box, content file sharing, collaboration, content sharing, mobile workforce
    
Box

Automating Operations: Digitizing Back Office Communications

Free Offer Published By: Adobe     Published Date: Nov 04, 2014
In this Gigaom Research Webinar, we will examine the schism between the automated enterprise and the manual operations that support it, assess the tools and processes available to bring the back office up to speed, and present a roadmap to bring business agility and consistency to your operations. We will discuss real-world examples and draw lessons that businesses of all sizes can use.
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adobe, communications, business automation, business communications, operations
    
Adobe

Delivering enterprise information securely on Android, Apple iOS and Microsoft Windows tablets

White Paper Published By: Citrix     Published Date: Jul 25, 2014
Android, iOS and Windows-based mobile devices—including smartphones, tablets and everything in between—have transformed enterprise computing, providing new mobility and flexibility for people and IT. At the same time, they compound the challenge of maintaining effective security and privacy of business information. Read this Citrix technical how-to guide—updated for Android 4.4, iOS 7.1, and Windows Phone.
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enterprise information, secure, android, apple ios, microsoft window tablets
    
Citrix

Beyond Native Email: Giving mobile users advanced collaboration capabilities

White Paper Published By: Citrix     Published Date: Jul 25, 2014
Smartphones, tablets and other mobile devices increase productivity by accelerating decision making and responsiveness. As a result, the number of business users relying on corporate and bring-your-own (BYO) mobile devices continues to grow rapidly—with email serving as the primary app to service customers and facilitate collaboration.
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email, mobile, collaboration, smartphone, tablets
    
Citrix

VDI Your users will love

White Paper Published By: Citrix     Published Date: May 13, 2014
Not all VDI solutions are alike. To deliver the best results for your business, you need to make sure the solution you choose can enable full productivity not just in the office on traditional endpoints, but anywhere people work, on any device they use. With Citrix XenDesktop, you can provide access to virtualized apps and desktops from anywhere, on any device, with a great experience in any scenario.
Tags : 
citrix, mobile devices, mobile applications, mobile apps, mobile workers
    
Citrix

Top Use Cases for Desktop Virtualization (Infographic)

Free Offer Published By: Citrix     Published Date: May 09, 2014
A wide range of business issues is driving IT toward desktop virtualization. One solution—Citrix XenDesktop with FlexCast technology—helps IT teams empower their entire workforces, one project at a time
Tags : 
citrix, virtualization, desktop virtualization, mobile workers, laptops
    
Citrix

Secure application delivery for a mobile workforce

White Paper Published By: Citrix     Published Date: Mar 11, 2014
Empowering people to use Windows applications and native mobile apps on any type of device—with full security
Tags : 
citrix, xenapp, mobile applications, enterprise applications, windows applications
    
Citrix
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