> Vendor Guru > The 5 Must-Have Features of a CRM Solution
 

The 5 Must-Have Features of a CRM Solution

White Paper Published By: Vendor Guru
Vendor Guru
Published:  Dec 21, 2007
Type:  White Paper
Length:  7 pages

Customer relationship management (CRM) systems are being implemented by a variety of companies looking for a competitive advantage in the global marketplace. Without customer loyalty, many companies won’t be able to thrive and grow. Today’s consumers are more demanding because they have a greater variety of choices, including doing business on the Internet and via automated phone systems. Many expect access to customer service 24 hours a day.



Tags : 
vendor guru custom question campaign, vendor guru, vendorguru, quinstreet, crm, crm tool, crm solution, customer service, customer relationship, data integration, marketing automation, sales management, analytics, business analytics, customer relationship management, sales & marketing software, analytical applications