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Creating Intelligent Client Interactions

White Paper Published By: TARGUSinfo.
Published:  Jul 31, 2008
Type:  White Paper
Length:  8 pages

Consumers contact you through a growing number of channels. With this Yankee Group study, you'll learn how predictive analytics can help you instantly identify your best customers and prospects, match them to the best agents and give them more personalized attention - thus maximizing customer acquisition and cross-sell opportunities.

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targusinfo, targus info, customer, analytics, customer behavior, behavior, customer insight, feedback