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What to Look for in Mission-Critical Managed IT Services

White Paper Published By: Stratus Technologies
Stratus Technologies
Published:  Sep 30, 2008
Type:  White Paper
Length:  9 pages

The Choices from many reputable suppliers of IT managed services can appear very much alike. Yet when you have a mission-critical business process whose function must not be interrupted, you know your requirements call for something above and beyond. This paper serves as a field guide to help you identify key characteristics that set a critical managed IT service apart from even highly capable general-purpose offerings.



Tags : 
stratus technologies, it services, business impact analysis (bia), recovery point (rpo), recovery time objectives (rto), business continuity (bc), disaster recovery (dr) protection, service level agreement (sla), software development, it management, itil