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The new face of IT service management

White Paper Published By: IBM
IBM
Published:  Sep 10, 2009
Type:  White Paper
Length:  20 pages

We use our significant industry experience, acknowledged expertise, and a flexible approach to advise businesses on IT architecture, integration, management, organization and culture.



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the new face of it service management, ibm, aligning business, neil ward-dutton, it architecture, integration, management, organisation and culture, soa, itsm, itil, application integration, business integration, business intelligence, business process management, productivity, project management