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Secure Remote Control for IT Organizations

White Paper Published By: Symantec
Symantec
Published:  Nov 02, 2006
Type:  White Paper
Length:  18 pages

Remote control software has proven to be a cost-effective way of providing remote support. This paper examines how these products provide a cost-effective help desk tool and defines necessary security requirements.



Tags : 
remote control, help desk, remote access, remote network management, remote support, network security, symantec, networking, network management, call center software, customer interaction service, productivity