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The CRM Champion's Guide to Adoption

White Paper Published By: Salesforce.com
Published:  Oct 22, 2009
Type:  White Paper
Length:  13 pages

How a CRM project is planned, implemented, and promoted is crucial when it comes to adoption. In this whitepaper you'll learn how to avoid some common pitfalls that often hinder adoption, such as lack of executive endorsement, IT constraints, structural inflexibility and more. Prepare for the pitfalls before implementation and your return on CRM investment will soar.

Tags : 
salesforce, crm, project management, roi, sales, sales tools, help desk, business activity monitoring, business intelligence, business management, business process management, call center software, customer relationship management, customer satisfaction, return on investment, sales & marketing software, workforce management software, employee performance management