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Measuring The Business Value of IT

White Paper Published By: SAP
Published:  Sep 22, 2008
Type:  White Paper
Length:  19 pages

In this free white paper from SAP, Forrester evaluates four methods you can use to measure the business value of IT. Learn how you can account for more than simple financial metrics like ROI, IRR, or NPV. See how you can capture valuable, intangible benefits like revenue potential, strategic fit, and improved customer satisfaction. Business management software from SAP helps support operational excellence, profitable growth despite tighter margins and better customer relationships.

Tags : 
sap, business value, lifecycle, roi, npv, irr, it efficiency, business process management, product lifecycle management, return on investment